Customer service Agent
hace 2 semanas
English level B2 and above
High school diploma or equivalent
basic computer knowledge
availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES:
Excellent follow-through and attention to detail
provide Great customer service
Include the following. Other duties may be assigned.
Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information.
Generates outbound contacts to provide watch information and general status of repairs or part orders.
Provides repairs/part order estimates and parts availability.
Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information, including watch characteristics such as water resistance, charging times, and functionality.
Enters repair and/or part order information into the ERP system, including customer identification information, watch and/or part information, estimate of charges, special needs, parts requirements, etc.
Track shipments and prepares claims for those that are determined to be lost in transit.
Performs Quality Control for outbound repair orders.
May process credits for part returns. Assists in processing/answering all correspondence.
-
Customer service Agent
hace 2 meses
San Pedro Garza García, N.L., México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries...
-
Customer service Agent
hace 2 semanas
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
-
Customer service Agent
hace 2 meses
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
-
Customer Service Agent
hace 1 mes
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) ...
-
Customer Service Agent Jr
hace 2 semanas
San Pedro Garza García, N.L., México Johnson Controls International A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) Incoming...
-
Customer service Agent
hace 2 meses
San Pedro Garza Garcia, México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via...
-
Customer service
hace 1 mes
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
-
Customer service
hace 2 semanas
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
-
Customer Service Representative
hace 4 semanas
San Pedro Garza García, N.L., México Johnson Controls, Inc. A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to customer (confirm...
-
10502: Customer Service Rep I
hace 4 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
-
10502: Customer Service Rep I
hace 2 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
-
Bilingual Customer Service Representative
hace 2 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
-
Bilingual Customer Service Representative
hace 2 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
-
Customer service
hace 1 mes
San Pedro Garza García, México Michael Page A tiempo completoRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate with other departments to resolve complex issues.Document interactions and update records.Identify trends and provide feedback for improvement.Follow up with customers and adhere to company policies...
-
Customer service
hace 2 semanas
San Pedro Garza García, México Michael Page A tiempo completoRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate with other departments to resolve complex issues.Document interactions and update records.Identify trends and provide feedback for improvement.Follow up with customers and adhere to company policies...
-
Customer Service Agent
hace 3 semanas
San Pedro Garza García, Nuevo León, MX Johnson Controls International A tiempo completoWhat will you do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email.How will you do it?Order ProcessingOrder input in SAP (different order types) Incoming calls...
-
Agente bilingue servicio al cliente
hace 1 mes
San Pedro Garza García, N.L., México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -100% Presencial en San Pedro Garza Garcia N.L. -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de...
-
Agente bilingue servicio al cliente
hace 2 semanas
San Pedro Garza García, N.L., México CP360 A tiempo completoCustomer Service Agent, atender clientes de un Banco en USA, -100% Presencial en San Pedro Garza Garcia N.L. -Mayor de 18 años -Certificado de Preparatoria -Experiencia en call center de servicio al cliente 6 meses -Ingles Avanzado (B2) -Buen historial laboral Ofrecemos -Capacitación pagado -Sueldo en operaciones $18,500 bruto -Bonos de...
-
10502: Customer Service Rep I
hace 3 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
-
10502: Customer Service Rep I
hace 2 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...