Customer service
hace 2 semanas
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
- Collaborate with other departments to resolve complex issues.
- Document interactions and update records.
- Identify trends and provide feedback for improvement.
- Follow up with customers and adhere to company policies with empathy and patience.
- Advanced English.
- +3 years experience in customer service.
- Attention to detail.
- Excellent organizational skills.
- Ability to thrive in a fast-paced environment.
- Proficiency in data entry and computer skills.
- SAP, Oracle, Power BI or knowledge in similar systems.
- Effective communication skills, both written and verbal.
Competitive pay
Above Law benefits
Career path
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Customer service Agent
hace 2 semanas
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
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Customer service Agent
hace 2 meses
San Pedro Garza García, México CP360 A tiempo completoREQUIREMENTSEnglish level B2 and above High school diploma or equivalentbasic computer knowledgeavailability to work between 7am and 9pm Mon-SatESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detailprovide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via telephone,...
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Customer service
hace 1 mes
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
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Customer service
hace 2 semanas
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
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10502: Customer Service Rep I
hace 4 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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10502: Customer Service Rep I
hace 2 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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Customer Service Agent
hace 1 mes
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) ...
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10502: Customer Service Rep I
hace 3 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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10502: Customer Service Rep I
hace 2 semanas
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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Customer Service Representative
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer Service Representative
hace 2 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer service Agent
hace 2 meses
San Pedro Garza García, N.L., México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries...
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Customer service Agent
hace 2 semanas
San Pedro Garza García, N.L., México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries...
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Customer Service Representative Senior
hace 4 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer Service Representative
hace 4 semanas
San Pedro Garza García, N.L., México Johnson Controls, Inc. A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to customer (confirm...
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Customer service Agent
hace 2 meses
San Pedro Garza Garcia, México CP360 A tiempo completoREQUIREMENTS English level B2 and above High school diploma or equivalent basic computer knowledge availability to work between 7am and 9pm Mon-Sat ESSENTIAL DUTIES AND RESPONSIBILITIES: Excellent follow-through and attention to detail provide Great customer service Include the following. Other duties may be assigned. Answers inbound inquiries via...
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Customer Service Agent Jr
hace 2 semanas
San Pedro Garza García, N.L., México Johnson Controls International A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) Incoming...
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Bilingual Customer Service Representative
hace 2 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
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Bilingual Customer Service Representative
hace 2 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
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Customer Service Agent
hace 3 semanas
San Pedro Garza García, Nuevo León, MX Johnson Controls International A tiempo completoWhat will you do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email.How will you do it?Order ProcessingOrder input in SAP (different order types) Incoming calls...