Fulfillment Operations Manager, B2B Lead Generation
hace 20 horas
About Us Upcision is a performance-based B2B lead generation company. We generate inbound responses per day from outbound campaigns, then verify, qualify, and route those leads to clients on a CPL basis. This role runs the floor. You own daily fulfillment execution, quality, and performance. If revenue slows, if leads sit, if quality slips, if agents miss steps, it is your problem to fix the same day. You work alongside a Client Delivery Manager who owns client relationships and priorities. You own internal execution. This is a player manager role. You will manage people and you will do the work when needed. What You Own Daily Revenue Flow Ensure high-intent leads are submitted to clients quickly with correct routing, notes, and next steps. Ensure all other leads are worked aggressively via phone and email. Control speed to first call, follow-up volume, routing accuracy, and coverage. Make real-time decisions on prioritization and staffing without meetings. Quality Assurance QA all lead submissions to clients. QA "not interested" dispositions to ensure leads were not mishandled. QA 100% of client returns the same day. Enforce dialing, email, and documentation standards. Maintain a single source of truth for SOPs that is clear and usable. Performance Management Manage a team of 5 to 7 lead verifiers and phone agents. Own KPIs including win rate, connect rate, disposition rate, and time to first call. Coach underperformers fast or manage them out. Keep Salesforce clean, auditable, and accurate. What This Is Not Not a strategy-only role. Not a meeting-heavy role. Not a coordinator role. Not a place to avoid accountability. Not a role where problems wait for alignment. Who This Role Fits You have: 3+ years running sales development, call center, lead generation, or fulfillment teams. Experience managing through metrics, not opinions. Comfort enforcing standards and having direct performance conversations. Experience with CRMs, ideally Salesforce. A bias toward action and fixing things immediately. You enjoy: Live queues and daily scoreboards. Being close to execution. Solving messy operational problems. Clear ownership and authority. Who This Will Not Work For People who want to "manage managers." People who avoid QA and call reviews. People who need consensus to act. People who get defensive around metrics. People who dislike getting their hands dirty. Reporting and Structure Reports directly to the CEO. Partners with Client Delivery for external priorities. Full authority over internal fulfillment execution. Comp + Benefits $2000 to $2500/mth Base + OTE (Earn over $3k) Remote Work PTO after 90 days Ideal skills: Live queue management, Quality assurance, Revenue operations, Daily revenue execution, Speed to first call, Lead routing, Lead verification, Inbound and outbound lead management Ideal backgrounds: Remote operations, Distributed team, High volume lead flow, CPL or performance based model, performance marketing, lead generation Ideal past roles: Fulfillment Operations Manager, Sales Operations Manager, Call Center Manager, Lead Generation Operations, B2B Lead Generation or similar
-
B2B Operations Manager
hace 20 horas
Ciudad de México Upcision A tiempo completoUpcision is a performance-based B2B lead generation company. We generate inbound responses per day from outbound campaigns, then verify, qualify, and route those leads to clients on a CPL basis. You own daily fulfillment execution, quality, and performance. If revenue slows, if leads sit, if quality slips, if agents miss steps, it is your problem to fix...
-
Lead Generation Manager for B2B
hace 4 semanas
Ciudad de México Doctoralia Mexico A tiempo completo**Company Description** Who We are**With a global mission to **“make the healthcare experience more human”**, Docplanner Group is the world's **biggest** healthcare platform, serving patients and the healthcare ecosystems **across 13 countries** in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients...
-
Lead Generation Manager for B2B
hace 2 días
Ciudad de México Doctoralia Mexico A tiempo completo**Company Description** Who We are** With a global mission to **“make the healthcare experience more human”**, Docplanner Group is the world's **biggest** healthcare platform, serving patients and the healthcare ecosystems **across 13 countries** in Europe and LATAM. We create digital apps and software solutions for doctors, clinics, hospitals and...
-
B2b Remote Sales Closer
hace 1 semana
México Lead Generation Group A tiempo completo**About the Company** Lead Generation Group is shaking up the world of B2B lead generation. We’re not interested in low-value volume—we focus on meaningful connections that lead to revenue. As we scale rapidly, we’re looking for a sharp, driven Business Development Executive to help us close more deals and fuel our next stage of growth. **The...
-
Ciudad de México Amazon A tiempo completoDESCRIPTIONAmazon's External Fulfillment (EF) organization is seeking a dynamic Sr. Operations Manager to lead one of our fulfillment programs that enable Amazon to deliver exceptional customer beyond our fulfillment centers. EF is a supply chain strategy that extends Amazon's fulfillment capabilities by partnering with sellers and vendors to ship products...
-
Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree required - 6+ years of general experience - 4+ years of people management experience - 4+ years of program management experience - Experience using data and metrics to drive business decisions - Strong analytical and problem-solving skills - Fluent in both Spanish and English (C1+) - Experience managing cross-functional teams, projects and...
-
Ciudad de México Amazon A tiempo completoDESCRIPTION Amazon's External Fulfillment (EF) organization is seeking a dynamic Sr. Operations Manager to lead one of our fulfillment programs that enable Amazon to deliver exceptional customer beyond our fulfillment centers. EF is a supply chain strategy that extends Amazon's fulfillment capabilities by partnering with sellers and vendors to ship products...
-
Marketing Manager, Demand Generation
hace 3 semanas
Ciudad de México Advantage Tech Services A tiempo completoThe Manager, Demand Generation, is responsible for leading strategic marketing initiatives that drive qualified pipeline growth for the Americas sales organization. This role will oversee the planning, execution, and optimization of multi-channel lead generation campaigns across digital, email, social, and event marketing to attract, engage, and convert...
-
Fulfillment Operations Manager
hace 7 horas
Ciudad de México, Ciudad de México Uber A tiempo completoAbout the RoleAt Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission, and Uber's Global Scaled Solutions (GSS) org leads several of those capabilities, such as data collection, data annotation for AI/ML innovation, localization/internationalization, testing, map editing,...
-
Revenue Operations Manager
hace 6 días
Ciudad de México SEOforEcommerce.com A tiempo completoLocation: Remote - EST Hours Type: Full-time Reports to: Founder (CEO) About the Role We are a growing, founder-led digital marketing agency that works with mid-market and enterprise clients. This role exists to help create consistent, qualified sales opportunities by improving and managing our existing lead generation channels. This is a hands-on execution...
