Customer Service Support
Encontrado en: beBee S MX - hace 2 semanas
Ferrero es una empresa familiar con una perspectiva verdaderamente mundial y progresista y marcas icónicas como Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® y Kinder Sorpresa®. El amor por nuestras marcas sigue creciendo al igual que lo hace nuestro alcance internacional. Representada en más de 50 países y con productos vendidos en más de 170, el Grupo Ferrero encanta a numerosas generaciones en todo el planeta. ¿Cuál es el secreto de nuestro éxito mundial? 38,767 empleados especializados que celebran tanto el cuidado como la calidad para forjar un negocio, carreras profesionales y marcas de las que nos sentimos orgullosos. Únete a nosotros, podrías ser uno de ellos.
Ferrero se compromete a construir una cultura diversa e inclusiva en la que todos los empleados se sientan bienvenidos y valorados y tengan las mismas oportunidades. Estamos convencidos del talento de todos nuestros empleados. Al alimentar la curiosidad y las habilidades naturales de nuestros empleados, los empoderamos, generación tras generación, para lograr el éxito personal y profesional, permitiéndoles desarrollar su carrera en Ferrero. La diversidad de nuestros talentos es lo que hace que nuestro entorno de trabajo sea multicultural, innovador y altamente gratificante.
Acerca del puesto:Nos encontramos en búsqueda de un Customer Service Support para administrar la orden emitida por el cliente, garantizando el suministro, facturación y entrega en tiempo y forma.
Principales responsabilidades:- Analizaras y administraras las órdenes de compra para su suministro, cubriendo los porcentajes de entrega mínimos establecidos y de acuerdo a vigencia.
- Administraras y suministraras conforme a rutero.
- sustituirás códigos obsoletos por los vigentes, basado en la disponibilidad de inventario (ATP)
- Solicitaras desbloqueos de pedidos con excedente en el límite de crédito al área de CYC e informando al regional / vendedor del pedido/ cadena.
- Coordinaras y programar con los clientes que requieran cita con base a ruteo y vigencia.
- Informaras a la Regional situación que no permita que la entrega se realice en el tiempo correspondiente, a fin de proponer conjuntamente alternativas para dar solución.
- Ingeniería industrial o fin.
- Exp. mín. 1 años en customer service
- Competencias: Orientación a resultados, Integración organizacional y gestión del cambio
Cómo triunfar en el puesto de trabajo y en Ferrero
Consumidores, calidad y servicio son la clave de todo cuanto hacemos. Así pues, para cosechar el éxito en Ferrero, deberá orientarse al consumidor y al producto tanto como nosotros: dedicarse a lograr buenos resultados para los clientes en todo el mundo.
-
Customer Service
hace 7 días
Monterrey, México Cápita Works - Virtual Assistants in Mexico A tiempo completoCapita Works is currently seeking a Customer Service & Tech Support Specialist with exceptional skills to work with one of our clients who specialize in selling health and personal well-being products and services. The company also provides nutrition and healthy lifestyle counseling services in addition to online training programs designed to assist...
-
Customer Support Specialist I
hace 7 días
Monterrey, México Transplace A tiempo completoWhat you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...
-
Customer Support Specialist Ii
hace 7 días
Monterrey, México Transplace de Mexico Global A tiempo completo**Responsibilities**: - Monitor shipments - Update System - Track and Trace - Appointment scheduling - Customer service - Reporting Basic Qualifications - Highschool degree - Computer-savvy with a working knowledge of Microsoft Office - Experience in customer service - Advanced English (written and spoken) - Ability to work with mínimal supervision -...
-
Customer Support Specialist Ii
hace 7 días
Monterrey, México Transplace de Mexico Global A tiempo completo**Responsibilities**: - Monitor shipments - Update System - Track and Trace - Appointment scheduling - Customer service - Reporting Basic Qualifications - Highschool degree - Computer-savvy with a working knowledge of Microsoft Office - Experience in customer service - Advanced English (written and spoken) - Ability to work with mínimal supervision -...
-
Customer Support Specialist I
hace 7 días
Monterrey, México Uber Freight A tiempo completoWhat you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...
-
Customer Service Agent Sports App
hace 3 días
Monterrey, México Human Quality A tiempo completo**Descripción empresa**: Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas. **Misión del cargo**: Delivering the best customer support in order to get the customer's satisfaction and loyalty. **Funciones del cargo**: Troubleshooting all inquiries regarding streaming products (Sports) over the...
-
Customer Support Specialist I
hace 1 semana
Monterrey, México Transplace A tiempo completoABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...
-
Customer Support Specialist I
hace 7 días
Monterrey, México Uber Freight A tiempo completo**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...
-
Customer Support Specialist I
hace 5 días
Monterrey, México Transplace A tiempo completoPerform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...
-
Sr. Expedites Customer Service
hace 7 días
Monterrey, México Charger Logistics Inc A tiempo completoCharger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...
-
Customer Support Specialist I
hace 2 días
Monterrey, México Transplace de Mexico A tiempo completoPerform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes- Build and schedule loads in our...
-
Customer Service Rep I
Encontrado en: Talent MX C2 - hace 2 semanas
Monterrey, México Terex A tiempo completoDescription : Position Ov erview: This position is responsible for day-to-day execution of all areas of customer service and sales support, including call center participation, pre-sales inquiries, quoting/order entry, issues resolution, and sales reporting. The Customer Experience Representative is expected to demonstrate advance knowledge of...
-
Customer Support Specialist I
hace 11 horas
Monterrey, México Uber Freight A tiempo completoPerform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely manner - Support fast-paced, centralized operational account operations - Process improvement - Communicate with and provide feedback to the...
-
Account Manager
hace 7 días
Monterrey, México Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...
-
Customer Support Specialist I
hace 7 días
Monterrey, México Transplace de Mexico Global A tiempo completoPerform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...
-
Account Manager
hace 7 días
Monterrey, México Charger Logistics Inc A tiempo completoCharger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...
-
Associate Manager, Customer Support
hace 4 días
Monterrey, México Transplace A tiempo completoUber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team. Essential functions and tasks - Supervise day-to-day activities of team...
-
Customer Service Specialist
hace 7 días
Monterrey, México Charger Logistics Inc A tiempo completo**_We’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies_**. Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled...
-
Service Desk Analyst
hace 7 días
Monterrey, México GM Financial A tiempo completoOverview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...
-
Customer Service
Encontrado en: Talent MX C2 - hace 1 semana
Monterrey, México MAHLE A tiempo completoYour Roles & Responsibilities Responsible for ensuring the timely and accurate receipt of cliente requirements. Guarantee the reliability and records of customer requirements in SAP system. Responsible for guaranteeng performance and delivery rating with each client in accordance with Mahle´s objetives. Supervise EDI personnel to meet shipping...