Customer Support Specialist Ii

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT. **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by...

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **Uber Freight**is looking for your talent! We are looking for a**Customer Support Specialist**. **Description**: Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve the carrier experience by providing quality resolutions on live load issues. In...

**Shift**: Monday to Friday: 1500 to 2300 Weekends May vary **The job includes the following tasks**: Shipment monitoring Expedite Coverage Update system Track and trace Appointment scheduling Customer service Utilizing logistics IT to optimize shipping and transport procedures Communicate with suppliers, retailers, customers etc. to achieve on time...

**About** the Role** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. - Use TMS to process shipment entries and actively lead timely...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

**About the Role** Uber Freight company is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer...

About the Role Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service to...

**About the Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service...

**The Job**: **What you will be doing**: - Professionally handle client calls, offering effective solutions and advice. - Engage with clients to perform remote testing, support, and troubleshoot technical issues. - Maintain and adhere to high Service Quality levels. - Ensure timely resolution of all issues and keep clients informed of progress. -...

**About the Role** Transpalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...

**Description**: **Responsibilities**: - Monitor shipments - Update reports and system, e.g. loads picked up, deliveries, time of events, comments of requests, etc - Track and Trace and planning loads (when required) - Appointment scheduling - Customer service - Reporting for specific accounts. Basic Qualifications - Highschool degree - Computer-savvy with...

**Vacante para la empresa Uber Freight en San Jeronimo -Monterrey, Nuevo León**: - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments - Secure capacity for loads - Leverage carrier relationship to influence capacity awards during tight markets - Determine eligibility for additional non-committed...

**Primary Job Accountabilities** - Manage day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestics shipments, while negotiating competitive rates for those shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Proactive...

Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments - Secure capacity for loads - Leverage carrier relationship to influence capacity awards during tight markets **Basic Qualifications** - 1-2 years related experience - Bachelor’s degree - Advanced Spanish and English written, oral, and presentation...

**Primary Job Accountabilities** - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Customer Relationship-Consistent and professional communications; effective,...

PRIMARY JOB ACCOUNTABILITIES - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Customer Relationship-Consistent and professional communications; effective, prompt...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...