Mgr-Restaurant I

hace 4 meses

Cruz de Huanacaxtle Riviera Nayarit, México Marriott International A tiempo completo
Job Number 24060070
Job Category Food and Beverage & Culinary
Location Delta Hotels Riviera Nayarit An All-Inclusive Resort, Carretera Punta Mita Km 0.2, Cruz de Huanacaxtle Riviera Nayarit, Nayarit, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Ensures staff understands local, state and Federal liquor laws.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Establishes guidelines so employees understand expectations and parameters.

• Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Ensures corrective action is taken to continuously improve service results.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Ensures employees are treated fairly and equitably. Strives to improve employee retention.

• Ensures employees receive on-going training to understand guest expectations.

• Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Assists servers and hosts on the floor during meal periods and high demand times.

• Recognizes good quality products and presentations.

• Supervises daily shift operations in absence of Assistant Restaurant Manager.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Mgr-restaurant I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23196790 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...

  • Mgr-Sales I Weddings

    hace 1 día

    Punta de Mita, Nayarit, Mexico, 63734 Marriott A tiempo completo

    Job Number 24161944Job Category Sales & MarketingLocation The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over...

  • Restaurant Operations Manager

    hace 10 horas

    Punta de Mita, Nayarit,, México Marriott A tiempo completo

    Restaurant Manager I Job DescriptionAt Marriott International, we are committed to delivering exceptional experiences for our guests. As a Restaurant Manager I, you will play a key role in ensuring the success of our food and beverage operations.Key Responsibilities:Supervise and manage restaurant staff to ensure excellent service and high-quality food...

  • Mgr-restaurant I

    hace 3 meses

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23127208 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que...

  • Mgr-restaurant I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23055504 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Restaurant Manager I

    hace 1 mes

    Punta de Mita, Nayarit, Mexico, 63734 Marriott A tiempo completo

    Job Number 24131145Job Category Food and Beverage & CulinaryLocation The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...

  • Restaurante

    hace 3 meses

    Ciudad de México Restaurante MK A tiempo completo

    Somos un Restaurante en expansión, te ofrecemos; - zona a laboral: Mixcoac - Horario y descanso rolado - Comedor - Uniformes - Prestaciones de ley desde el primer día B U S C A M O S L O S S I G U I E N T E S P E R F I L E S: - Ayudante de cocina - Cocineros - Ayudante de pan dulce y pan salado Te esperamos en esta dirección: Giotto 88A, Alfonso XIII,...

  • Mgr-Sales I Weddings

    hace 1 semana

    Punta de Mita, México Marriott A tiempo completo

    Job Number 24161944Job Category Sales & MarketingLocation The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over...

  • Gerente de Tienda

    hace 3 meses

    Edo. de México I LOVE SNACKS A tiempo completo

    I love Snacks plaza Chalco solicita, Persona responsable, experiência en manejo de personal, estándares de calidad, manejo de efectivo, inventarios, atención y servicio a clientes, experiência mínima de 1 año en giros como dulcerías, Cines, Restaurantes de comida rápida. Enfocado a resultados y trabajo bajo presión, crecimiento en base a...

  • Auxiliar de Restaurante

    hace 3 días

    Naucalpan de Juárez, México Mister Fish A tiempo completo

    Descriñón del PuestoEstamos buscando un Ayudante General para nuestro restaurante Mister Fish en Sátelite. El candidato ideal tendrá experiencia en limpieza y procesos de higiene, y será capaz de trabajar en un entorno de alta rotación.ResponsabilidadesAtención al clienteLimpieza en generalApoyo en la cocina y en la limpiezaRequisitosEdad: 18 a 45...

  • Restaurant Manager I

    hace 1 mes

    Punta de Mita, México Marriott A tiempo completo

    Job Number 24131145Job Category Food and Beverage & CulinaryLocation The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant...

  • Mgr-sales I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24067714 **Job Category** Sales & Marketing **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Mgr-sales I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23055633 **Job Category** Sales & Marketing **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures...

  • Branch Prod Mgr I

    hace 2 meses

    Tlajomulco de Zúñiga, México TTI A tiempo completo

    Our Branch Prod Mngr. I will do: Coordinates quotes by working with sales staff, suppliers and corporate Product department to develop a price for product that will be competitive and offer the largest gross profit margin. Provides technical product knowledge to branch employees by sharing information directly with Sales and support employees, and...

  • Mgr-events I

    hace 3 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23153964 **Job Category** Event Management **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property...

  • Mgr-events I

    hace 3 meses

    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23135443 **Job Category** Event Management **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales,...

  • Subgerente de Restaurante

    hace 3 días

    Ciudad de México, CDMX Twin Peaks Restaurants A tiempo completo

    Twin Peaks México te esta buscando... Se parte del mejor equipo _**Scratch Kitchen**_ de México formando parte del Equipo Gerencial Descripción del empleo I. Objetivo. La administración integral de la unidad/restaurante, referente a las áreas: administrativa, operativa, recursos humanos, proveedores, ventas, servicio al cliente, sistemas, procesos,...

  • Mgr-sales I Weddings

    hace 1 semana

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24161944 **Job Category** Sales & Marketing **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities....

  • Mgr-Sales I Weddings

    hace 7 días

    Punta de Mita, México Marriott International A tiempo completo

    Job Number 24161944Job Category Sales & MarketingLocation The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly...

  • Restaurant Chef

    hace 4 semanas

    Punta de Mita, México Conrad Punta de Mita A tiempo completo

    DescriptionA Restaurant Chef is responsible for contributing to the menu creation and managing the team member restaurant to deliver an excellent staff experience while managing food cost controls.What will I be doing?As a Restaurant Chef, you are responsible for contributing to the menu creation and managing the team member restaurant to deliver an...