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Operations Manager Van Cleef
hace 3 meses
Join one of the best luxury brands in the world Van Cleef & Arpels
Role Overview
The Operations Manager is responsible for overseeing day-to-day operational effectiveness of the Maison’s business in Mexico, by partnering with in-store boutique management. The scope of the role includes but is not limited to inventory control, asset protection, policy and procedures enforcement, purchasing and store planning projects.
Responsibilities (or Mission)
- Ensure all operational policies and procedures are kept up to date. Develop strategy to measure and ensure all employees are trained in these operations policies. Ensure all policies are enforced by Management in the boutique. Ensure the boutique remain audit ready at all times, preforming in store mock audits to ensure compliance. Reiterate and support the corporate directives in regard to inventories and cycle counts and audits.
- Act as the point of contact for local and Americas’ FP&A teams. Manage local expenses via the NSPO process and aid local management with expense tracking and reporting.
- Ensure proper procedures are being met with regard to cash, credit card tax exempt, wires.
- Strategically manage all supply chain activities in compliance to company’s values, policies and vision.
- Collaborate and support Asset Protection department in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and audits.
- Evaluate operations in the market on a regular basis and make process improvement or simplification recommendations to reduce workload for the stores and ensure standards are maintained.
- Oversee after-sales service operations in the market, liaising with Richemont Mexico and corporate offices in New York
- Support region on training of new system roll-outs.
Qualifications
- Strong working knowledge of Windows environment, Excel, PowerPoint.
- Experience in Luxury sector is a plus.
- Strong Project Management Skills
- Excellent verbal & written communication skills in English
- Strong Interpersonal & organizational skills.
- 5 Years of experience in retail operations.
- SAP Experience is a plus
- Some travel maybe required
Competencies
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted
