Front Office Supervisor

Encontrado en: beBee S MX - hace 1 mes

Puerto Vallarta, México Hilton A tiempo completo

A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.

What will I be doing?

As a Front Office Supervisor Intern, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise the efficient operations of reception including check in/out procedures
  • Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
  • Demonstrate a high level of customer service at all times
  • Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
  • Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
  • Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow and adhere to company brand standards
  • Assist other departments wherever necessary and maintain good working relationships with Team Members
  • Work with your Manager to identify a specific project to complete during your internship placement
What are we looking for?

Front Office Supervisor Interns serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer-focused industry
  • Desire to progress within the Hospitality industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous supervisory experience
  • Previous experience in the hotel industry
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Front Office Supervisor

    hace 6 días

    Puerto Vallarta, México Hilton A tiempo completo

    A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As Front Office Supervisor Intern, you will assist in management of daily Front Office operations and work with...

  • Front Office Supervisor

    hace 2 semanas

    Puerto Vallarta, México Hilton A tiempo completo

    A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern, you will assist in management of daily Front Office operations and work with...

  • Assistant Front Office Manager

    Encontrado en: beBee S MX - hace 1 semana

    Puerto Vallarta, México Hilton A tiempo completo

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...

  • Front Desk Supervisor

    hace 2 semanas

    Puerto Vallarta, México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Mgr-front Office Ii

    hace 4 días

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 23042801 **Job Category** Rooms & Guest Services Operations **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Front Office Agent

    hace 6 días

    Puerto Vallarta, México Hilton A tiempo completo

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Assistant Front Office Manager

    Encontrado en: beBee jobs MX - hace 5 días

    Pto Vallarta, Jalisco, México Hilton A tiempo completo

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...

  • Front Office Agent

    hace 2 semanas

    Puerto Vallarta, México Hilton A tiempo completo

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Mgr-front Desk

    hace 1 día

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 23083526 **Job Category** Rooms & Guest Services Operations **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Bilingual Virtual Assistant In-office

    hace 6 días

    Puerto Vallarta, México HRPV Mexico A tiempo completo

    **In-Office Job Offer!** - **Salary Offer**:  12K-14K + bonuses Not a remote position. HRPV, Las Glorias, Av. Francisco Villa, is seeking a fully bilingual, energetic and outgoing bilingual virtual assistant in-office to work in our Puerto Vallarta office and join our team of immigration, bankruptcy, personal injury, workers' compensation, tax law, real...

  • Supervisor - Front Desk

    Encontrado en: beBee S MX - hace 4 semanas

    Puerto Vallarta, México Marriott Puerto Vallarta Resort & Spa A tiempo completo

    Job Number 24017383Job Category Rooms & Guest Services OperationsLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems...

  • SUPERVISOR DE RECEPCIÓN

    Encontrado en: Talent MX C2 - hace 2 semanas

    Puerto Vallarta, México Garza Blanca Preserve Resort & Spa Puerto Vallarta A tiempo completo

    TAFER Hotels and Resorts actualmente está buscando a su próximo/a Supervisor de recepción para nuestros Hoteles en la región Vallarta ¿Qué estamos buscando? Distribuir y supervisar todas las actividades necesarias para la correcta administración y operación del departamento de acuerdo a los estándares establecidos, para la satisfacción de todos...

  • Supervisor - Housekeeping

    Encontrado en: beBee S MX - hace 3 semanas

    Puerto Vallarta, México Marriott Puerto Vallarta Resort & Spa A tiempo completo

    Job Number 24038308Job Category Housekeeping & LaundryLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryInspect guest rooms, public areas, pool, etc. after being cleaned by...

  • SUPERVISOR DE RECEPCIÓN

    Encontrado en: Jooble MX O C2 - hace 1 semana

    Puerto Vallarta, Jal., México Tafer Hotels & Resorts A tiempo completo

    TAFER Hotels and Resorts actualmente está buscando a su próximo/a Supervisor de recepción para nuestros Hoteles en la región Vallarta Distribuir y supervisar todas las actividades necesarias para la correcta administración y operación del departamento de acuerdo a los estándares establecidos, para la satisfacción de todos los huéspedes al hacer su...

  • Supervisor de Estructura Metalica

    hace 4 días

    Puerto Vallarta, México INPROS A tiempo completo

    **¿Te gustaría pertenecer a una gran e innovadora empresa del ramo de la construcción?** Buscamos: **SUPERVISOR DE ESTRUCTURA METALICA (OBRA CIVIL)** Ubicación: Puerto Vallarta, Jalisco Únete a un equipo multidisciplinario que suma esfuerzos para solucionar retos de infraestructura, edificación, vivienda, turismo e industria ofreciendo calidad,...

  • Arrival Hostess Supervisor

    hace 1 día

    Puerto Vallarta, México Meliá Hotels International A tiempo completo

    Dominio de paqueteria Office 365 Experiência en servicio al cliente y gestión de quejas Manejo de relaciones interdepartamentales Organizado (a) Puntual

  • Supervisor de Ama de Llaves

    hace 5 días

    Puerto Vallarta, México PVRPV A tiempo completo

    Trabajando con el equipo de camaristas, planeando, organizando y ejecutando los diferentes planes para cubrir las necesidades que surjan y crear la mejor experiência con el huésped. Tus principales funciones son que las propiedades estén bien cuidadas, limpias y listas para el check-in. **Requisitos**: - Sexo indistinto. - Experiência mínima de 1...

  • Supervisor de Obra

    hace 9 horas

    Puerto Escondido, México DESDE ADENTRO.COM A tiempo completo

    **¡¡No dejes pasar esta gran oportunidad y únete a nuestro equipo de trabajo!!** Estamos buscando **Supervisor de Obra.** **Requisitos**: - Título Profesional Universitario en Ingeniería Civil o Arquitecto - 2 Años en cargos similares (Supervisor de obra). - Dominio de Office, AutoCAD y Project **RESPONSABILIDADES**: - Garantizar la correcta...

  • (Mx) Supervisor de Entregas

    hace 2 días

    Puerto Vallarta, México CEMEX A tiempo completo

    **Descripción de puesto**: Garantizar continuidad operativa de la unidad de negocio, manteniendo como prioridad la seguridad del personal a su cargo **Principales responsabilidades**: - Atención a clientes en la modalidad de recogido - Realizar conciliaciones diarias - Realizaciones de órdenes de compra - Manejo de caja chica - Administracion y control...

  • Night Auditor

    hace 1 semana

    Puerto Vallarta, México Hilton A tiempo completo

    A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...