Site Care Partner

Encontrado en: beBee S MX - hace 3 semanas

Ciudad de México Pfizer A tiempo completo

The Site Care Partner is the main Pfizer point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities through activation; accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies; accountable for site-level recruitment and operational success, and accountable for safeguarding the quality and patient safety at the investigator site. The Site Care Partner contributes to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision. The Site Care Partner is the “face of Pfizer” and therefore accountable for ensuring that sites receive necessary support and engagement, issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle. Additionally, the Site Care Partner will coordinate with other roles and functions that will interface with study sites (eg. Study Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities. The Site Care Partner is responsible for site oversight utilizing and interpreting data from analytic tools, in conjunction with country intelligence to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks.

JOB RESPONSIBILITIES

  • Accountable for site start-up and activation

  • Deploy GSSO site strategies by qualifying and activating assigned sites  Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.

  • Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision.

  • Maintain a thorough knowledge of assigned protocols

  • Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.

  • Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. (e.g. PSR, SART, ESRA, SAC, FU Letter, Planisware, ISF/eISF etc.)

  • Support country specific ICD review and deployment when applicable

  • Ensure follow up activities completion post PTA and SIV to ensure site readiness for FSFV

  • Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit

  • Responsible for relationship building and operational oversight of the site

  • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.) • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study

  • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.

  • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals eg. recruitment, data entry timelines etc).

  • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable

QUALIFICATIONS

  • -A scientific or technical degree in the healthcare area is preferred along with extensive knowledge of clinical trial methodology. In general, candidates for this job would hold the following levels of education/experience: BS/BSc/MS/MSc or equivalent

  • + 5 years of clinical research experience and/or quality management experience.
  • Demonstrated experience in site management with prior experience as a site monitor
  • Demonstrated experience in start up activities through to site activation
  • Demonstrated experience in conduct and close out activities
  • Demonstrated knowledge of quality and regulatory requirements in applicable countries

  • Skills in more than one language are an advantage in this role. English is required.

Skills and Technical Competencies

• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements

• Must demonstrate good computer skills and be able to embrace new technologies

• Good communication, presentation, and interpersonal skills

• Ability to manage required travel of up to 75% on a regular basis

• Demonstrated networking and relationship building skills

• Demonstrated ability to manage cross functional relationships

• Ability to communicate effectively and appropriately with internal & external stakeholders

• Ability to adapt to changing technologies and processes

• Knowledge of country requirements for GCP that may be different to those of Pfizer Procedures

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Medical#LI-PFE

  • Site Finance Business Partner

    Encontrado en: beBee jobs MX - hace 2 semanas

    Ciudad de México, Ciudad de México Kerry Group A tiempo completo

    About the role The Site Finance Business Partner is accountable for turning information into performance insight / foresight to ensure value creation across the relevant Site and supporting the drive in business performance help position Kerry as the customer's trusted partner. This role will play a key part in providing decision making support and...

  • Site HR Business Partner

    hace 7 días

    México Valeo A tiempo completo

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

  • Customer Care Agent

    hace 7 días

    México Scalepex A tiempo completo

    We are looking for Customer Care Agents to join the on-site team. **About our team** At Scalepex, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for highly skilled customer care representatives to join our team, managing a large volume of inbound calls to assist customers...

  • Site Controller

    hace 7 días

    México DRÄXLMAIER Group A tiempo completo

    Modern wire harness systems and exclusive vehicle interiors: The name DRAEXLMAIER stands for automotive innovations - products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on...

  • Customer Care Specialist

    hace 5 días

    México Kerry A tiempo completo

    **Requisition ID **49825 **Position Type **FT Permanent **Recruiter** **Posting Type** DNI Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to...

  • Sso Site Partnership Manager

    hace 2 días

    Ciudad de México Novartis A tiempo completo

    The SSO Site Partnership Manager optimizes the cooperation with selected trial sites, considered key accounts for Novartis with huge potential to significantly contribute to the portfolio execution, aiming to improve performance in clinical studies regarding patient numbers, timelines, data flow and quality and thus establishes Novartis as partner of choice...

  • Customer Care Specialist

    hace 7 días

    Ciudad de México Intugo A tiempo completo

    **ON-SITE** position (TecnoParque, Azcapotzalco) ESSENTIAL FUNCTIONS & RESPONSIBILITIES - Take ownership of clients and work diligently to resolve customer’s technical issues, complaints and questions and provide outstanding service. - Efficiently and effectively manage client accounts, maintain all required records, promptly address any issues as they...

  • Channel Partner Manager

    Encontrado en: beBee jobs MX - hace 1 semana

    Ciudad de México, Ciudad de México Danaher A tiempo completo

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...

  • Site Accounting Support

    hace 5 horas

    México Valeo A tiempo completo

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

  • (Assoc) Global Site Activation Analyst in LATAM

    Encontrado en: Jooble MX O C2 - hace 2 semanas

    Ciudad de México Tiger Text A tiempo completo

    Manages and executes the site identification process and performs regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements either at the global, regional, or country level. Prepares and manages site regulatory documentation; reviews and negotiates site regulatory documents and contracts with sites and...

  • Global Customer Care Operations Manager

    Encontrado en: Jooble MX O C2 - hace 2 semanas

    Ciudad de México Tala A tiempo completo

    About Tala Tala is a global technology company building the world’s most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions – and our plan is to serve millions more, and have been named by the ...

  • Site HR Support

    hace 7 días

    México Valeo A tiempo completo

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

  • Site Director

    Encontrado en: Jooble MX O C2 - hace 2 horas

    Ciudad de México Plexus Malaysia Sdn Bhd A tiempo completo

    Site Director – Engineering page is loaded Site Director – Engineering Apply locations Guadalajara, Mexico time type Full time posted on Posted Yesterday job requisition id R028989 As a Site Director - Engineering , you will be responsible for strategically directing, managing and coordinating activities in the Design Center including development...

  • Customer Care Representative

    Encontrado en: Jooble MX O C2 - hace 2 semanas

    México Chicago Pneumatic Tool Company LLC A tiempo completo

    On-Site/Remote: Hybrid Brand: Desoutter, CP Chicago Pneumatic Date of Posting: February 22, 2024 Last date to apply: March 10, 2024 The Customer Care Representative is responsible for providing all aspects of customer service from answering incoming calls, to order entry, and order management in SAP. Knowledgeable of the Chicago Pneumatic family of...

  • Supply Chain Controlling Business Partner

    hace 1 día

    Ciudad de México Beiersdorf México SA A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Human Resources Business Partner

    hace 3 días

    Ciudad de México Thales A tiempo completo

    In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Position Summary The Strategic HR...

  • Client Partner

    hace 4 días

    Ciudad de México KANTAR A tiempo completo

    Insights Kantar is the world’s leading data, insights and consulting company and our Insights colleagues are experts in human understanding. They help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers. Job Details Principales...

  • Senior Manager, Site Operations Lead

    Encontrado en: Jooble MX O C2 - hace 2 semanas

    Ciudad de México Capital One National Association A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Manager, Site Operations Lead The Mexico City Site Operations Lead will report to the Chief of Staff, and will have primary responsibility for coordinating use of the office space. Capital One operates as a hybrid working environment, with associates expected to be on site 2-3...

  • Senior Associate, Site Operations

    Encontrado en: Jooble MX O C2 - hace 1 semana

    Ciudad de México Capital One Financial Corporation A tiempo completo

    Senior Associate, Site Operations page is loaded Senior Associate, Site Operations Apply locations Mexico City, Mexico time type Full time posted on Posted Yesterday job requisition id R184245 WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Associate, Site Operations At Capital One, we dare to dream, disrupt and deliver a...

  • Site Industrial Management Controller

    hace 5 horas

    México Valeo A tiempo completo

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...