Expert in Customer Satisfaction and Retention

A leading distributor of wellness products based in Mexico City is seeking a Customer Success & Retention Specialist to support and maintain relationships with ecommerce retail customers. This role involves proactive communication to resolve operational issues while ensuring customer satisfaction and retention. The ideal candidate will have over 5 years of...

A leading company in Mexico is seeking a Head of Customer Success to enhance customer retention and satisfaction. The ideal candidate will have over 6 years of experience in a similar role, demonstrating a strong ability to lead teams and implement effective customer strategies. Responsibilities include overseeing account management initiatives and ensuring...

Job TitleRetention Agent - LATAM Desk / Conversion and Retention Agent - Portuguese DeskLocationMexicoRelocation PackageYesExperience RequiredMinimum 1 year in a similar positionJob SummaryWe are looking for enthusiastic and skilled Retention Agents for our LATAM Desk and Conversion and Retention Agents for our Portuguese Desk. The ideal candidates will...

A leading distributor of wellness products seeks a Customer Success & Retention Specialist to support and retain ecommerce retail customers. The role involves proactive communication and problem-solving to ensure customer satisfaction and continued purchasing. Ideal candidates will have over 5 years in customer success or ecommerce support and be comfortable...

A leading SaaS company in Mexico City is seeking a Renewals Representative to ensure customer-centric contract renewals. You will support the Renewals team by tracking renewal dates, facilitating communication between departments, and maintaining records in Salesforce. The ideal candidate has a Bachelor's degree, strong attention to detail, and excellent...

A dynamic insurance agency is seeking a Spanish Bilingual Customer Service & Retention Representative to enhance customer satisfaction and drive retention. This role involves managing client inquiries, facilitating policy renewals, and strategically cross-selling insurance products. Candidates should be bilingual in Spanish and English with a strong...

About SpotOn We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award‑winning point‑of‑sale to AI‑powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t...

About SpotOn We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award‑winning point‑of‑sale to AI‑powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t...

A leading service company is seeking a Bilingual Customer Service Representative for an on-site role in Azcapotzalco, CDMX. This position involves providing top-tier customer support, ensuring customer satisfaction, and handling service operations. Ideal candidates will have at least 1 year of experience in customer service, a high school diploma, and strong...

Job Title: Retention Agent - LATAM Desk / Conversion and Retention Agent - Portuguese Desk Location: MexicoRelocation Package: YesExperience Required: Minimum 1 year in a similar position Job Summary: We are looking for enthusiastic and skilled Retention Agents for our LATAM Desk and Conversion and Retention Agents for our Portuguese Desk. The ideal...