Senior Associate Specialist, Customer Service
hace 5 horas
Senior Associate Specialist, Customer Service Join to apply for the Senior Associate Specialist, Customer Service role at Celanese Get AI-powered advice on this job and more exclusive features. OverviewThe Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling. Responsibilities Ensure perfect order fulfillment of orders and resolve issues as required Work closely with sales management for billing adjustments Key transactional contact for customers Maintain key internal relationships; including marketing, sales, supply chain planning, quality, application development, product management, credit, financial shared services, and procurement Update customer master information in SAP Perform the diversified customer pricing applications in SAP Process billing related adjustments (e.g. returns, credit/debits) Document and follow up of internal and external complaints Support sales representatives and business line managers with sales data analysis, report requests and customer follow-up Qualifications College/university degree Fluent English SAP knowledge is an advantage Troubleshooting/problem solving skills Ability to build relationshipsCustomer Service experience is an advantage Good communication skills Precise, detail-focused Ability to multitask Able to cope with stress Positive attitude, friendly, empathy Accountability and ownership Follows the rules, but also thinks out of the box and is open for other solutions Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Chemical Manufacturing #J-18808-Ljbffr
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Customer Service Associate
hace 7 horas
Mexico City Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction.Position SummaryThe Senior Customer...
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Administrative Customer Service Specialist
hace 3 semanas
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Administrative Customer Service Specialist
hace 3 semanas
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Customer Service
hace 5 horas
Mexico City Hire With Near A tiempo completoAt Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders. This is a fully remote contractor position for Latin American individuals currently living in Latin America.About our clientIs a US based company, Operates 80+ locations across...
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SF Customer Service Operations Associate
hace 6 días
Mexico City Hellmann Worldwide Logistics A tiempo completoSF Customer Service Operations AssociateJoin to apply for the SF Customer Service Operations Associate role at Hellmann Worldwide LogisticsÜber unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein...
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SF Customer Service Operations Associate
hace 6 días
Mexico City Hellmann Worldwide Logistics A tiempo completoSF Customer Service Operations AssociateJoin to apply for the SF Customer Service Operations Associate role at Hellmann Worldwide LogisticsÜber unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein...
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SF Customer Service Operations Associate
hace 5 horas
Mexico City Hellmann Worldwide Logistics A tiempo completoSF Customer Service Operations AssociateJoin to apply for the SF Customer Service Operations Associate role at Hellmann Worldwide LogisticsÜber unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein...
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Customer Service Specialist
hace 2 semanas
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist
hace 6 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist/ Contractor
hace 6 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
