Customer Service Representative

hace 5 días


Naucalpan de Juárez, México The Functionary A tiempo completo

About the companyThe Functionary has brilliant and passionate people with the energy and ambition to succeed If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers. The Functionary partners with retailers, OEMs, and distributors to provide support solutions to customers needing help with customer support, e-commerce operations, setup, connectivity, Internet of Things (IoT) devices, and cloud services. The Functionary has handled over 5 million support requests, delivering market‑leading customer satisfaction scores, to empower customers to get the help they need when they need it.ResponsibilitiesRespond to inbound calls for order placementAnswer inquiries while maintaining and updating the customer databaseMaintain a sense of urgency in responding to customer needsBe creative and go above and beyond when assisting our customersAccurate and efficient order entry and maintenance of customer filesAsk probing questions and overcome objectionsMandatory requirementsHigh School Diploma or equivalent1 year of Call Center experienceExcellent verbal and written English communication skillsMust be able to work at the office: Fuente de las Piramides 16, Lomas de Tecamachalco, Naucalpan de Juarez, Estado de MexicoWe offerInternational work environmentPayroll‑based contract$15,000 MXN Gross base salaryBenefits above the lawFull‑time, long‑term, job opportunity.Growth opportunities within a staffing, multinational companyTipo de puesto: Tiempo completoSalario: $15,****** al mesTipo de jornada: Turno de 8 horasPuede trasladarse/mudarse: Naucalpan, Méx.Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Experiência: Call Center: 1 año (Obligatorio)Idioma: Inglés (Obligatorio) #J-18808-Ljbffr



  • Ciudad de México The Functionary A tiempo completo

    Summary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints:...


  • Ciudad de México The Functionary A tiempo completo

    Summary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...


  • Juárez, Juárez, Chih., México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...


  • Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completo

    Customer service representatives are often a client's primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative,...


  • Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...


  • Naucalpan, México TECH - KLISH MEXICO A tiempo completo

    _Forma parte de nuestro equipo como..._**Customer Service Representative****Requisitos**:- Licenciatura en administración- Experiência como customer service o puesto a fin.- **Ingles avanzado**:- Saber conducir auto (Indispensable)**Te ofrecemos**:Sueldo base de acuerdo a conocimientos y experiência + Atractivas comisiones ¡Sin tope!Prestaciones de...


  • Ciudad de México Esolutions A tiempo completo

    Customer Service RepresentativeLocation: Azcapotzalco, Mexico City, Mexico (On-site).Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...


  • Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completo

    Position SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.RequirementsHigh school diploma or equivalent...


  • San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...


  • San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative**Location**: Hybrid**Reports to** : Customer Service Supervisor**Country** : Monterrey, Nuevo Leon, Mexico- **We offer**:_- _**Home office - **_including_ **the training **_- _**The company will provide the equipment**_- _**100% Paid training**_-...