Customer Success Manager
hace 3 semanas
The Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise customersLead onboarding, implementation, and adoption efforts for TruScale servicesEnsure billing accuracy based on usage data, both for fixed and variable consumption modelsDrive renewals, retention, and revenue growth through proactive engagement and upsell opportunitiesConduct regular customer business reviews, success planning, and stakeholder alignmentCoordinate across Sales, Product, Support, Legal, and Finance to deliver on customer expectationsRepresent the voice of the customer in internal improvement discussionsMonitor customer health metrics and maintain high levels of satisfaction and retentionPosition Requirements:Passionate about creating value for your Customers2-5 years of account management, consulting, project management, or sales experienceClient facing experience within a technology company is required, subscription business model experience preferredProven ability to manage multiple projects simultaneously with strict attention to detailAbility to interact with enterprise customer teams at various levels of technical and non-technical depthExperience providing insights, building relationships with, and driving value to C-Level clients in B2B environmentExperience discovering key goals and steering customer stakeholders with success plansExceptional communication English & Spanish, and presentation skills (both written and verbal) #J-18808-Ljbffr
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Customer Success Manager
hace 4 semanas
Mexico Darktrace A tiempo completoJoin to apply for the Customer Success Manager role at Darktrace Join to apply for the Customer Success Manager role at Darktrace Get AI-powered advice on this job and more exclusive features. Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the...
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Customer Success Manager
hace 1 semana
Mexico City REKLUT A tiempo completoJob Description: Customer Success Manager Role Overview: As a Customer Success Manager, you will hold a strategic position as a trusted consultant for our clients and partners, ensuring their success with our services. This role is accountable for the growth of key accounts, managing client relationships, and developing success plans that align with...
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Customer Success Manager
hace 1 semana
Mexico City Snatch UP Jobs A tiempo completoJoin to apply for the Customer Success Manager role at Snatch UP Jobs. Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We’re seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you...
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Customer Success Manager
hace 1 semana
Mexico City Snatch UP Jobs A tiempo completoJoin to apply for the Customer Success Manager role at Snatch UP Jobs. Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We’re seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you...
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Remote Customer Success Manager
hace 2 semanas
Mexico City HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From...
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Customer Success Manager
hace 4 semanas
Mexico City Somewhere A tiempo completoSeeking LATAM-based candidates who are LATAM citizens. Only English CVs will be accepted. Position: Customer Success Manager Working Schedule: 8AM - 5PM EST Salary Range: $2500 - $3000 (the final salary will be determined by the candidate's level of experience and at the discretion of the client) The Opportunity We are seeking a highly motivated and...
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Customer Success Manager
hace 4 semanas
Mexico City Somewhere A tiempo completoSeeking LATAM-based candidates who are LATAM citizens. Only English CVs will be accepted. Position: Customer Success Manager Working Schedule: 8AM - 5PM EST Salary Range: $2500 - $3000 (the final salary will be determined by the candidate's level of experience and at the discretion of the client) The Opportunity We are seeking a highly motivated and...
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Remote Customer Success Manager
hace 2 semanas
Mexico City HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.Job Title: Remote Scaled Customer Success Manager – Mexico City (100% Work From...
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Strategic Enterprise Customer Success Manager
hace 2 semanas
Mexico City Sovos A tiempo completoA global tax compliance provider is seeking a Strategic Customer Success Manager in Mexico City. This role involves managing key relationships with top accounts, ensuring customer success, and promoting product adoption. Ideal candidates will have over 5 years in customer success or account management within SaaS, with strong communication and strategic...
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Customer Success Manager
hace 4 semanas
Mexico City Snatch UP Jobs A tiempo completoCustomer Success Manager Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We're seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you will ensure our partners achieve maximum value and...
