Customer Success Manager Saas Pos For Restaurants
hace 3 semanas
Company Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7 support in languages like English, Spanish, Portuguese, Russian, Chinese, and Kazakh, we are dedicated to transforming the food industry. Our technology empowers businesses to streamline operations and achieve growth with ease. Role Description This is a full-time remote role for a Customer Success Manager focused on SaaS POS solutions for restaurants. The Customer Success Manager will be responsible for ensuring customer satisfaction, driving customer retention, and fostering long‑term relationships with clients. Day‑to‑day tasks include implementing and onboarding new clients, providing support, analyzing customer feedback, identifying opportunities for improvement, and working closely with teams to enhance the overall customer experience. The candidate will act as a trusted advisor and advocate for customers, ensuring their needs are met with Paloma POS's innovative solutions. Qualifications Proven expertise in Customer Satisfaction and Customer Service Strong skills in Relationship Building and Customer Retention to foster client success Analytical Skills to gather, analyze, and utilize customer feedback effectively Excellent communication, problem‑solving, and interpersonal abilities Network Troubleshooting Experience in SaaS platforms, POS systems, or the food service industry is a plus Ability to work independently in a remote setting and collaborate with cross‑functional teams Proficiency in multiple languages is a bonus Bachelor's degree in Technology or Business, Communications, or a related field is preferred #J-18808-Ljbffr
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Remote Customer Success Manager — SaaS POS for Restaurants
hace 3 semanas
Xico, México Paloma Pos A tiempo completoA leading tech company is seeking a Customer Success Manager for a remote role focused on SaaS POS solutions for restaurants. The position involves ensuring customer satisfaction, driving retention, and fostering long-term relationships. Responsibilities include onboarding clients, providing support, analyzing feedback, and collaborating with teams to...
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LATAM SaaS Customer Success Manager
hace 2 semanas
Xico, México Harmonic Inc. A tiempo completoA leading technology provider in Veracruz, Mexico is seeking a Customer Success Manager to onboard and support SaaS solution customers. This role requires strong customer relationship management and business development skills, guiding clients through their subscription journey to maximize the value of Harmonic's services. Successful candidates will possess...
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LATAM SaaS Customer Success Manager
hace 2 semanas
Xico, México Harmonic Inc. A tiempo completoA leading technology provider in Veracruz, Mexico is seeking a Customer Success Manager to onboard and support SaaS solution customers. This role requires strong customer relationship management and business development skills, guiding clients through their subscription journey to maximize the value of Harmonic's services. Successful candidates will possess...
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Customer Success Manager Remote
hace 3 semanas
Xico, México Remoto Workforce A tiempo completoAbout the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract...
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Customer Success Manager Remote
hace 3 semanas
Xico, México Remoto Workforce A tiempo completoAbout the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract...
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Customer Success Manager
hace 3 semanas
Xico, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Customer Success Manager
hace 3 semanas
Xico, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Strategic Enterprise Customer Success Manager
hace 2 semanas
Xico, México Hirebridge A tiempo completoA global tax compliance provider located in Mexico is seeking a Strategic Customer Success Manager. In this role, you will manage critical relationships with enterprise customers, ensuring they receive maximum value from our solutions. Responsibilities include driving product adoption, developing account strategies, and fostering strong partnerships. Ideal...
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Strategic Enterprise Customer Success Manager
hace 2 semanas
Xico, México Hirebridge A tiempo completoA global tax compliance provider located in Mexico is seeking a Strategic Customer Success Manager. In this role, you will manage critical relationships with enterprise customers, ensuring they receive maximum value from our solutions. Responsibilities include driving product adoption, developing account strategies, and fostering strong partnerships. Ideal...
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Customer Success Manager
hace 4 semanas
Xico, México Snatch Up Jobs A tiempo completoCustomer Success Manager Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We're seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you will ensure our partners achieve maximum value and...
