Svcs Customer Ops Support 1

hace 2 semanas

Mexico City Lexmark A tiempo completo

Svcs Customer Ops Support 1 Join to apply for the Svcs Customer Ops Support 1 role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. Responsibilities Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manages the Customer P&L, contract amendments, identifies and delivers continuous improvement ideas and executes Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on‑hand inventories, toner reconciliation, consumables escalations, vendor management, normal business‑as‑usual activities to ensure customer satisfaction. Seniority level Entry level Employment type Full-time Job function Other Industries IT Services and IT Consulting Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. #J-18808-Ljbffr

  • Svcs Customer Ops Support 3

    hace 2 semanas

    Mexico City Lexmark A tiempo completo

    Svcs Customer Ops Support 3 page is loaded## Svcs Customer Ops Support 3locations: Mexico D.F. Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R4638Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem...

  • Svcs Customer Ops

    hace 2 semanas

    Mexico City Lexmark A tiempo completo

    Svcs Customer Ops page is loaded## Svcs Customer Opslocations: Mexico D.F. Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R4552Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas,...

  • SVCS CUSTOMER OPS SUPPORT 1

    hace 3 días

    Mexico City Xerox A tiempo completo

    General InformationCity: Mexico CityState/Province: Mexico CityCountry: MexicoDepartment: SERVICE DELIVERY MANAGEMENTDate: Tuesday, January 20, 2026Working time: Full-timeRef#: 20037788Job Level: Individual ContributorJob Type: ExperiencedJob Field: SERVICE DELIVERY MANAGEMENTDescription & RequirementsAbout Xerox Holdings CorporationAt Xerox, we make work,...

  • SVCS CUSTOMER OPS SUPPORT 1

    hace 3 días

    Mexico City Xerox A tiempo completo

    General InformationCity: Mexico CityState/Province: Mexico CityCountry: MexicoDepartment: SERVICE DELIVERY MANAGEMENTDate: Tuesday, January 20, 2026Working time: Full-timeRef#: 20037788Job Level: Individual ContributorJob Type: ExperiencedJob Field: SERVICE DELIVERY MANAGEMENTDescription & RequirementsAbout Xerox Holdings CorporationAt Xerox, we make work,...

  • Svcs Customer Ops Support 1

    hace 1 semana

    Mexico City Metropolitan Area Lexmark A tiempo completo

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Managed Services Operations

    hace 2 semanas

    Mexico City Lexmark A tiempo completo

    A global technology firm in Mexico City is seeking a candidate for the Svcs Customer Ops Support 1 role. This entry-level position involves managing operations of a managed services contract and ensuring service level agreements are met. You will build strong client relationships and provide support in various operational tasks. This full-time role is within...

  • Svcs Customer Ops Support 3

    hace 1 semana

    Mexico City Lexmark A tiempo completo

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and...

  • Svcs Customer Ops Support 3

    hace 1 semana

    Mexico City Lexmark A tiempo completo

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and...

  • Head of Customer Success

    hace 2 semanas

    Mexico City Remotely Talents A tiempo completo

    Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

  • Head of Customer Success

    hace 2 semanas

    Mexico City Remotely Talents A tiempo completo

    Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...