Svcs Customer Ops Support 3

hace 1 semana


Mexico City Lexmark A tiempo completo

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster løpet of-feira. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. Responsibilities: Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs and KPIs as defined in the relevant contracts are met or exceeded. Manages the Customer P&L, contract amendments, sessão identifies and delivers continuous improvement ideas and executes Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships at all levels and provides day‑to‑day client advice and support such as install base accuracy, 되어든르 gä charges orders, device change management, issue resolution, client training needs, consumables forecasts, on‑hand inventories, toner reconciliation, consumable escalations, vendor management, and normal business as usual activities to ensure customer satisfaction. How to Kui Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now Global Privacy Notice: Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr



  • Mexico City Lexmark A tiempo completo

    Svcs Customer Ops Support 1 Join to apply for the Svcs Customer Ops Support 1 role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether...


  • Mexico City Lexmark A tiempo completo

    Svcs Customer Ops Support 1 Join to apply for the Svcs Customer Ops Support 1 role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether...

  • Svcs Customer Ops

    hace 2 semanas


    Mexico City Lexmark A tiempo completo

    Svcs Customer Ops page is loaded## Svcs Customer Opslocations: Mexico D.F. Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R4552Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas,...


  • Mexico City Xerox A tiempo completo

    Overview General Information City: Mexico City | State/Province: Mexico City | Country: Mexico Department: SERVICE DELIVERY MANAGEMENT Date: Tuesday, January 20, 2026 Working time: Full-time Ref#: 20037828 Job Level: Individual Contributor Job Type: Experienced Job Field: SERVICE DELIVERY MANAGEMENT About Xerox At Xerox, we make work, work! For more than 100...


  • Mexico City Xerox A tiempo completo

    Overview General Information City: Mexico City | State/Province: Mexico City | Country: Mexico Department: SERVICE DELIVERY MANAGEMENT Date: Tuesday, January 20, 2026 Working time: Full-time Ref#: 20037828 Job Level: Individual Contributor Job Type: Experienced Job Field: SERVICE DELIVERY MANAGEMENT About Xerox At Xerox, we make work, work! For more than 100...

  • Head of Customer Success

    hace 2 semanas


    Mexico City Remotely Talents A tiempo completo

    Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...

  • Head of Customer Success

    hace 2 semanas


    Mexico City Remotely Talents A tiempo completo

    Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in...


  • Mexico City Lexmark A tiempo completo

    A global technology firm in Mexico City is seeking a candidate for the Svcs Customer Ops Support 1 role. This entry-level position involves managing operations of a managed services contract and ensuring service level agreements are met. You will build strong client relationships and provide support in various operational tasks. This full-time role is within...


  • Mexico City Xerox A tiempo completo

    General InformationCity: Mexico CityState/Province: Mexico CityCountry: MexicoDepartment: SERVICE DELIVERY MANAGEMENTDate: Tuesday, January 20, 2026Working time: Full-timeRef#: 20037788Job Level: Individual ContributorJob Type: ExperiencedJob Field: SERVICE DELIVERY MANAGEMENTDescription & RequirementsAbout Xerox Holdings CorporationAt Xerox, we make work,...


  • Mexico City Xerox A tiempo completo

    General InformationCity: Mexico CityState/Province: Mexico CityCountry: MexicoDepartment: SERVICE DELIVERY MANAGEMENTDate: Tuesday, January 20, 2026Working time: Full-timeRef#: 20037788Job Level: Individual ContributorJob Type: ExperiencedJob Field: SERVICE DELIVERY MANAGEMENTDescription & RequirementsAbout Xerox Holdings CorporationAt Xerox, we make work,...