Support Executive
hace 1 semana
3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are looking for someone to join our Operations team as a Support Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys both technical problem-solving and client-facing strategy. This is a great opportunity to work at the intersection of AI, engineering, and customer success. As part of our Support team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one. In this role, you will: Build, configure, and customize AI assistants using internal tools and, when necessary, simple scripts or logic workflows Act as a first line of defense for technical issues, reproducing bugs, analyzing logs, and escalating to engineering team when required Troubleshoot API integrations, authentication flows, and data connectivity issues Collaborate with Product teams to identify recurring customer pain points and propose enhancements Contribute to the technical knowledge base with playbooks, FAQs, and troubleshooting guides Maintain proactive and clear communication with clients across multiple channels (email, WhatsApp, Slack) Requirements Bachelor's degree in Engineering, Computer Science, Information Technology, or related fields 1-3 years of experience in technical support, onboarding, or implementation engineering roles Previous exposure to SaaS platforms, AI/ML products, or enterprise integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical skills with the ability to debug technical issues. Ability to read and write basic scripts (Python/JavaScript) is a plus. Experience with cloud platforms (AWS, GCP, Azure) is a plus Strong communication skills with the ability to translate technical concepts for non-technical users. Benefits Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance Soft Hybrid Work: We meet one day/week in our Co Work offices, the rest of the time you can work remotely from wherever you like #J-18808-Ljbffr
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Executive & Administrative Support
hace 6 días
Mexico City Ipsen A tiempo completoAdministrative Assistant/Executive Secretary Responsibilities Proactively co‑coordinate personal written and verbal communication, time management, meeting organization, document administration and travel arrangements. Follow‑up actionable items arising from meetings ensuring timely distribution of relevant documents. Co‑coordinate business trips....
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Executive Support Supervisor, Finance
hace 6 días
Mexico City Capgemini A tiempo completoA global consulting firm is seeking an Executive Assistant in Ciudad de México to provide high-level support to finance executives. The ideal candidate will manage executive calendars, coordinate travel, and handle confidential communications with professionalism. Required qualifications include a Bachelor's Degree, fluency in English, and intermediate...
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Client Support Executive
hace 1 semana
Mexico City Hireroo A tiempo completoJob Description A long-established and trusted global brokerage firm is seeking a dynamic and passionate Client Support Executive to strengthen commercial department within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency innovation and client success offering a broad range...
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Executive & Administrative Support
hace 6 días
Mexico City Ipsen Group A tiempo completoCookie NoticeExecutive & Administrative Support page is loaded## Executive & Administrative Supportlocations: Mexico Citytime type: Full timeposted on: Posted Todayjob requisition id: R-20375**Title:**Executive & Administrative Support**Company:**Ipsen Mexico S de RL de CV**About Ipsen:**Ipsen is a mid-sized global biopharmaceutical company with a...
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Virtual Executive Assistant – Finance
hace 6 días
Mexico City Turbo Staffing® A tiempo completoVirtual Executive Assistant – Finance & Legal Support We are seeking a highly skilled Virtual Executive Assistant for a 60‑day remote contract to support a law firm, construction firm, and media company. This role is ideal for a detail‑oriented professional with a strong background in finance, real estate, and legal/paralegal support. Key...
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Virtual Executive Assistant – Finance
hace 1 semana
Mexico City Turbo Staffing® A tiempo completoVirtual Executive Assistant – Finance & Legal Support We are seeking a highly skilled Virtual Executive Assistant for a 60‑day remote contract to support a law firm, construction firm, and media company. This role is ideal for a detail‑oriented professional with a strong background in finance, real estate, and legal/paralegal support. Key...
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Operations & Executive Support Assistant
hace 6 días
Mexico City Remote Hero A tiempo completoOperations & Executive Support Assistant 📌 Job Description: Operations & Executive Support Assistant 💰 Compensation: Starting at $650/month (Full-time basis). Salary will increase to $1,300/month after 1 month of proven success. 📄 Contract Type: This is an Independent Contractor role, managed through Remote Hero for dedicated work with the client....
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Operations & Executive Support Assistant
hace 1 semana
Mexico City Remote Hero A tiempo completoOperations & Executive Support Assistant 📌 Job Description: Operations & Executive Support Assistant 💰 Compensation: Starting at $650/month (Full-time basis). Salary will increase to $1,300/month after 1 month of proven success. 📄 Contract Type: This is an Independent Contractor role, managed through Remote Hero for dedicated work with the client....
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Executive Assistant
hace 6 días
Mexico City Ipsen Group A tiempo completoA global biopharmaceutical company is seeking an Executive & Administrative Support in Mexico City. The role involves coordinating communications, managing travel logistics, organizing meetings, and maintaining filing systems. Candidates should possess a Technical or University Degree and 3-5 years of relevant experience, particularly in a pharmaceutical or...
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Executive Assistant
hace 6 días
Mexico City Spin Master Ltd A tiempo completoWhat will you work on? The Executive Assistant at Spin Master will be a supportive force who empowers our senior leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working in an office environment, performing administrative duties,...
