Customer Success Specialist
hace 4 semanas
LOVE startups and always dreamed of working in tech? WANT to build meaningful relationships and help ambitious entrepreneurs succeed? BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality. Backed by $15M in seed funding from top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission: redefine business education and become the largest entrepreneurship school in the world. Join us and help shape a world where anyone, anywhere, can build a company. WHAT IS THIS ROLE ABOUT? We are hiring an entrepreneurial Customer Success Specialist who will own the student experience end-to-end. Your mission is to wow our students , keep them deeply engaged, and ensure they achieve real outcomes through the program. You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday. This is NOT a routine support role. This is a high-ownership, fast-paced, startup CS role for someone who wants to grow fast. WHAT YOU'LL DO Build strong relationships with students and mentors to ensure a world-class experience Monitor student progress and proactively increase engagement, satisfaction, and completion Identify blockers and help students stay motivated and on track Run check-ins, onboarding sessions, and community touchpoints Turn feedback into insights to improve the product and operations Drive retention, NPS and student outcomes as your core KPIs Contribute to building scalable CS processes as we grow WHO WE'RE LOOKING FOR Fluent English speaker with exceptional communication skills Entrepreneurial mindset — you take initiative, move fast, and solve problems without waiting for instructions High empathy + relationship skills (you enjoy speaking with people daily) Ownership mentality — you think in outcomes, not tasks A passion for business, startups, or education is a big plus Bonus if you have experience in: Customer success, account management, community management, or support Startup or fast-growth environments WHAT'S IN IT FOR YOU The full startup experience — real responsibility, real impact, real growth Competitive salary + equity An accelerated learning journey surrounded by entrepreneurial people A chance to help build something that changes lives at scale
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Revenue Growth
hace 3 semanas
Mexico City SiteMinder A tiempo completoA leading hotel technology firm is seeking a Customer Success Specialist for a hybrid role based in Mexico City. This position focuses on engaging with customers, maximizing revenue, and providing exceptional customer experiences. The ideal candidate will possess excellent communication skills, experience in customer-facing roles, and a passion for customer...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 1 semana
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 semanas
Mexico City TRATO A tiempo completoCustomer Success Representative (SaaS) — Madrid (Remoto, Zona Horaria CDMX/ESPAÑA) Únete a TRATO y ayuda a construir el próximo unicornio de Legaltech. En TRATO estamos transformando la forma en que las empresas gestionan contratos, automatizan flujos legales y obtienen un control total de sus operaciones. Estamos creciendo rápido en LATAM, España,...
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Customer Success Specialist
hace 4 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Remote (US time zone alignment required) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in...
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Customer Success Specialist
hace 3 semanas
Mexico City Pearl A tiempo completoWork Arrangement: Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zones (ET, CT, MT, or PT) Locations: - Open to candidates from LATAM About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are...
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Customer Success
hace 4 semanas
Mexico City Knock2.ai A tiempo completoAbout Knock2 Knock2 is a fast-growing B2B SaaS platform that helps Sales teams identify website visitors, surface real buying intent, and take the right next step. We combine visitor identification, AI-driven insights, and automation to help companies convert more leads and grow revenue. We’re a small, high-performance team building the “Next Best...
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Customer Success
hace 4 semanas
Mexico City Knock2.ai A tiempo completoAbout Knock2 Knock2 is a fast-growing B2B SaaS platform that helps Sales teams identify website visitors, surface real buying intent, and take the right next step. We combine visitor identification, AI-driven insights, and automation to help companies convert more leads and grow revenue. We’re a small, high-performance team building the “Next Best...
