Learning and development associate
hace 3 semanas
About Cart.com: Cart.com is one of the fastest-growing commerce enablement companies, providing digital and physical infrastructure that helps B2C, B2B, and public sector organizations unify operations from product discovery to delivery. Our enterprise-grade software, services, and logistics network—including omnichannel fulfillment centers—empower merchants to simplify complexity and drive growth. Our vision is to be the global backbone of commerce, and we're looking for innovative, entrepreneurial teammates to help customers streamline operations and reach their audiences everywhere. Ready to join us? We'd love to hear from you. Pay range and compensation package Pay up to $21,500 MXN (before taxes) Food vouchers, 30-day aguinaldo, and 35% vacation bonus. Comprehensive life and medical insurance. Growth opportunities as we continue to expand Onsite role in Polanco . The Role: We're seeking a motivated and adaptable Trainer to lead the onboarding and development of new Contact Center Representatives. In this role, What you'll do: Design and deliver engaging training programs that cover products, systems, procedures, and customer service best practices. Develop and maintain learning materials , including courses, guides, and knowledge bases, ensuring content is accurate and up to date. Facilitate interactive sessions to enhance skills in call handling, problem-solving, and customer engagement. Track and evaluate trainee progress using performance data and feedback, identifying areas for improvement. Conduct needs assessments to refine training strategies and address skill gaps. Ensure compliance with company policies, service standards, and regulatory requirements. Stay informed on industry trends and emerging technologies to continuously improve training effectiveness. This position requires strong communication skills, creativity, and the ability to work independently while driving excellence in customer experience. Requirements: 2+ years in call center training or related field Experience with instructional design, LMS, and customer service systems Strong communication and leadership skills Strong knowledge of adult learning theories, instructional design methodologies, and facilitation techniques. Familiarity with e-commerce customer engagement best practices. Bilingual (English/Spanish)
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Learning and Development Specialist
hace 1 semana
Mexico City Concord Servicing A tiempo completoConcord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and...
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Learning and development associate
hace 3 semanas
Mexico City Cart.com A tiempo completoAbout Cart.com:Cart.com is one of the fastest-growing commerce enablement companies, providing digital and physical infrastructure that helps B2C, B2B, and public sector organizations unify operations from product discovery to delivery. Our enterprise-grade software, services, and logistics network—including omnichannel fulfillment centers—empower...
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Learning and development associate
hace 3 semanas
Mexico City Cart.com A tiempo completoAbout Cart.com:Cart.com is one of the fastest-growing commerce enablement companies, providing digital and physical infrastructure that helps B2C, B2B, and public sector organizations unify operations from product discovery to delivery. Our enterprise-grade software, services, and logistics network—including omnichannel fulfillment centers—empower...
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Learning & Development Analyst
hace 2 semanas
City, México Incode Technologies A tiempo completo**POWER A WORLD OF TRUST** Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government,...
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Mexico City ERM A tiempo completoConsultant, Junior Change Management and Learning (Associate Level) Join to apply for the Consultant, Junior Change Management and Learning (Associate Level) role at ERM. Partnering with ERM Subject Matter Experts and ERM Change and Transformation leaders, we are recruiting junior level consultants and are keen to hear from candidates with previous...
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Mexico City ERM A tiempo completoConsultant, Junior Change Management and Learning (Associate Level) Join to apply for the Consultant, Junior Change Management and Learning (Associate Level) role at ERM. Partnering with ERM Subject Matter Experts and ERM Change and Transformation leaders, we are recruiting junior level consultants and are keen to hear from candidates with previous...
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Learning & Development Specialist
hace 1 semana
Mexico City Metropolitan Area Avantor A tiempo completoThe OpportunityAt Avantor, you'll help enable science for the world by creating learning experiences that empower our people to perform, grow, and lead with impact.As a Learning Experience Specialist, you'll play a key role in delivering engaging, high-quality learning programs across the enterprise. You'll coordinate Avantor's annual learning...
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Mexico City Environmental Resources Management (ERM) A tiempo completoConsultant, Junior Change Management and Learning (Associate Level) page is loaded## Consultant, Junior Change Management and Learning (Associate Level)locations: Mexico City, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R00027993Partnering with **ERM** Subject Matter Experts and ERM Change and Transformation leaders, we are...
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Talent Planning and Learning Manager
hace 2 semanas
City, México Sephora A tiempo completoA **Talent Planning and Learning Manager** is responsible for fostering employee growth and development within an organization. This role focuses on creating, implementing, and overseeing programs related to learning, career development, and succession planning. Here is a detailed look at the typical responsibilities and qualifications:**Core...
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Associate Manager, Software Development
hace 7 días
Mexico City Aspen Technology, Inc. A tiempo completoAssociate Manager, Software Development page is loaded## Associate Manager, Software Developmentlocations: Mexico Cityposted on: Posted Yesterdayjob requisition id: R8162The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...
