Technical Customer Success Manager
hace 3 semanas
Join us as a Technical Customer Success Manager at Snatch UP Jobs. We are looking for a passionate problem‑solver to empower LATAM customers through data. Location: Mexico City Metropolitan Area Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Business Consulting and Services Reponsibilities Orchestrate Success Stories: Own a portfolio of key LATAM clients, guiding them from onboarding to becoming power users, and building strong, lasting relationships along the way. Unleash the Power of Data: Dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business. Be a Thought Leader: Lead engaging business reviews and technical deep dives, shaping the strategy for their success and fostering a collaborative environment. Collaborate with Innovators: Work closely with our talented Product, BI, and Solutions Engineering teams to deliver exceptional experiences and drive continuous improvement. Fuel Growth & Optimization: Identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success. Build Connections: Travel within the LATAM region to build strong personal relationships with our clients and foster a sense of partnership. Requirements A Bachelor's degree in Industrial Engineering and Management (required) — a Master's is a plus A track record of academic excellence, demonstrating your commitment to learning and growth. 3‑5 years of experience in consulting, project management, or customer‑facing roles, ideally with a focus on data and analytics. A strong analytical toolkit, with hands‑on experience in BI tools, SQL, and the ability to tell compelling stories with data. Fluency in English — your words will inspire and empower our clients A solid understanding of SaaS environments — you'll be a natural in our fast‑paced tech world. A deep‑rooted understanding of the Retail industry — you'll “get” our clients’ challenges and opportunities. Knowledge of TOC (Theory of Constraints) — a definite advantage that will set you apart. Above all, a proactive, self‑starting attitude, exceptional communication skills, and an unwavering passion for helping customers succeed. #J-18808-Ljbffr
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Senior Technical Customer Success Manager – Remote
hace 4 semanas
Mexico City JumpCloud A tiempo completoA leading directory management platform is seeking a Technical Customer Success Manager based in Mexico to ensure outstanding customer experiences via technical support. The role involves engaging with customers, troubleshooting issues, and developing strong relationships to drive product adoption and retention. Successful candidates will have 2+ years in...
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Technical Customer Success Manager
hace 4 semanas
Mexico City T-mapp Jobs A tiempo completoAcerca del puesto Technical Customer Success Manager - CDMXImportante compañía del sector tecnología, se encuentra en búsqueda de su Technical Customer Success Manager en CDMX. Este rol se centra en liderar el éxito técnico de los clientes en la región de LATAM, actuando como punto de contacto principal para temas técnicos durante todo el ciclo del...
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Technical Customer Success Manager
hace 4 semanas
Mexico City T-mapp Jobs A tiempo completoAcerca del puesto Technical Customer Success Manager - CDMXImportante compañía del sector tecnología, se encuentra en búsqueda de su Technical Customer Success Manager en CDMX. Este rol se centra en liderar el éxito técnico de los clientes en la región de LATAM, actuando como punto de contacto principal para temas técnicos durante todo el ciclo del...
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Customer Success Manager
hace 3 semanas
Mexico City Lenovo A tiempo completoThe Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise...
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Customer Success Manager
hace 3 semanas
Mexico City Lenovo A tiempo completoThe Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise...
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Technical Customer Success Manager
hace 5 días
Mexico City T-mapp Jobs A tiempo completoUna empresa del sector tecnología en Ciudad de México busca un Technical Customer Success Manager. Este puesto implica ser el contacto técnico principal para clientes en LATAM, con responsabilidades en gestión de relaciones, soporte técnico y aseguramiento de adopción de productos. Se requiere al menos 4 años de experiencia en un rol técnico y un...
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Customer Success Manager
hace 1 semana
Mexico City Snatch UP Jobs A tiempo completoJoin to apply for the Customer Success Manager role at Snatch UP Jobs. Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We’re seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you...
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Customer Success Manager
hace 1 semana
Mexico City Snatch UP Jobs A tiempo completoJoin to apply for the Customer Success Manager role at Snatch UP Jobs. Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We’re seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you...
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LATAM Technical Customer Success Manager — Data-Driven SaaS
hace 2 semanas
Mexico City Snatch UP Jobs A tiempo completoA dynamic tech company is seeking a Technical Customer Success Manager in Mexico City. This role involves empowering clients through strategic data insights, leading to their success in the Retail industry. Ideal candidates will possess a degree in Industrial Engineering, 3-5 years of relevant experience, and strong analytical skills. Proficiency in BI tools...
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Customer Success Manager
hace 1 semana
Mexico City Thomson Reuters México A tiempo completoAbout the Role As a Customer Success Manager at Reuters Imagen, you will be the strategic champion for clients across the Americas and select global accounts, driving adoption, value realization, and long‑term retention. You will work proactively to ensure customers maximize the business value of the Imagen platform, identify expansion opportunities, and...
