Customer Experience
hace 1 semana
, se encuentra en búsqueda de talento para su equipo de trabajo, únete como:
CUSTOMER EXPERIENCE (Atención a clientes en línea)
Requisitos:
- Sexo indistinto
- Licenciatura trunca en Administración de Empresas, Marketing, Comercio o carrera afín.
- Experiência comprobable mínimo de 6 meses en puesto de atención a clientes en piso, online o telefónica
- Manejo de Office nível intermedio
- Gusto por el giro têxtil y los deportes outdoor (preferentemente surf)
- Deseable manejo de plataformas de tienda en línea (preferentemente Shopify)
- Proactivo (a), responsable, tolerante a la frustración, facilidad de palabra, buen manejo de inteligencia emocional.
Actividades generales:
- Dudas, preguntas, solución de conflictos a clientes
- Entrega de pedidos al área de almacén y logística
- Cargar pedidos de shopify a ERP.
- Creación de guías de envío regular, express o de retorno.
- Revisión y control de pedidos completos e incompletos.
- Servicio post venta
- Revisión de recepción de pedidos al cliente
- Generar cupones de recompra con vigencia
- Facturación de pedidos semanales y mensuales.
- Manejo de base de datos y reportes de clientes minoristas.
Ofrecemos:
Horario de trabajo lunes a viernes
Prestaciones de ley
Excelente ambiente de trabajo
Tipo de puesto:
Tiempo completo
Salario:
$8,500.00 al mes
Horario:
- Lunes a viernes
Lugar de trabajo:
Empleo presencial
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