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Operations Coordinator

hace 3 meses

Mérida, Yucatán, México WorldStrides A tiempo completo

Position Summary:


The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region.


Responsibilities include but are not limited to:

Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.


Responsibilities:

  • Managing booking requirements.
  • Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.
  • Maintaining regular contact with our suppliers.
  • Contracting bus companies and ferries
  • Quality control of services.
  • Responsibility for operational costs for the area.
  • Participation in preparation of data for budgets.
  • Supporting and being a source of information for Tour Directors.
  • Developing product information to support sales staff and Tour Directors.
  • Supervising tour itineraries within the region, checking for feasibility and logistics.
  • Preparing suggestions for tour development.
  • Approving and processing invoices.
  • Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.
  • Allocating services with suppliers assuring best balance of price and quality, in a timely manner.
  • Logistical supervision while groups are in Europe and dealing with emergency situations on tour when needed.

Requirements:

  • A bachelor's degree.
  • Proficiency in English with a second European language preferable
  • Good knowledge of European geography and culture.
  • Work experience in a field related to tourism and/or experience abroad preferred.
  • Strong communication and presentation skills including the ability to work with all levels of employees.

Requirements:

Position Summary:


The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region.


Responsibilities include but are not limited to:

Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.


Responsibilities:

  • Managing booking requirements.
  • Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.
  • Maintaining regular contact with our suppliers.
  • Contracting bus companies and ferries
  • Quality control of services.
  • Responsibility for operational costs for the area.
  • Participation in preparation of data for budgets.
  • Supporting and being a source of information for Tour Directors.
  • Developing product information to support sales staff and Tour Directors.
  • Supervising tour itineraries within the region, checking for feasibility and logistics.
  • Preparing suggestions for tour development.
  • Approving and processing invoices.
  • Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.
  • Allocating services with suppliers assuring best balance of price and quality, in a timely manner.
  • Logistical supervision while groups are in Europe and dealing with emergency situations on tour when needed.

Requirements:

  • A bachelor's degree.
  • Proficiency in English with a second European language preferable
  • Good knowledge of European geography and culture.
  • Work experience in a field related to tourism and/or experience abroad preferred.
  • Strong communication and presentation skills including the ability to work with all levels of employees.