Customer Support Specialist Ii

Additional Responsibilities Regarding Customer and Carrier Relationships Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist Communicate any service issues to customer and team Identify and update status on which Carrier missed pickup or delivery; provide sufficient...

ABOUT THE ROLEUber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty...

ABOUT THE ROLECustomer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.WHAT THE CANDIDATE WILL DO Use TMS to process shipment entries and actively lead...

About the RoleCarrier Sales Support team members work to establish and grow relationships with carrier partners while providing best-in-class customer service. In this role, you will work through a queue of tasks and escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers.What you'll doPerform time sensitive, front line, customer and carrier facing work by processing OS&D issueProvide carriers and...

About the Role**Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. Use TMS to process shipment entries and actively lead timely...

ABOUT THE ROLE:Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate management of day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestic shipments while...

About the RoleUber Freight company is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer...

About the RoleUber Freight company is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer...

About the RoleTranspalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent...

About the RoleUber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service to our...

About the RoleTranspalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent...

TasksShipment monitoringExpedite coverageUpdate systemTrack & traceAppointment schedulingCustomer serviceExpectationsUtilize logistics IT to optimize shipping and transport proceduresCommunicate with suppliers, retailers, customers, etc. to achieve on time loadsPlan and track the shipment of final products according to customer requirementsPrepare accurate...

About the RoleTranspalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent...

About the RoleThis role, in our Monterrey center of excellence, is responsible for operational success with one or more of our Canadian customers. This includes making sure freight is delivered on-time and efficiently. Manage daytoday aspects of booking, shipping, tracking Secure capacity for loads Contact carrier to obtain status of loadtendered; continue...

Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León:ABOUT THE ROLE:Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue...

Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments- Secure capacity for loads- Leverage carrier relationship to influence capacity awards during tight marketsBasic Qualifications- 1-2 years related experience- Bachelor's degree- Advanced Spanish and English written, oral, and presentation communication...

Description:Responsibilities: Monitor shipments Update reports and system, e.g. loads picked up, deliveries, time of events, comments of requests, etc Track and Trace and planning loads (when required) Appointment scheduling Customer service Reporting for specific accounts.Basic Qualifications Highschool degree Computersavvy with a working knowledge of...

Primary Job Accountabilities Manage daytoday aspects of booking, shipping, tracking, and billing on both import and export shipments. Freight Covered Every Day-Exceed customer ontime pickup and delivery expectations; proactive analysis to prevent service failures. Customer Relationship-Consistent and professional communications; effective, prompt and...

About the RoleUber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service to our...