Service Desk Agent

hace 7 días


Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completo

We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.

A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.

At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizantWe have an exciting opportunity for an exceptional individual to work supporting one of our clients as a
Service Desk AgentYour key responsibilities
  • Customer services over the phone.
  • Good communication skills and customer management experience
  • Ability to manage critical situations with minimum supervision
  • Service Managements Tools
  • Theory and technique of the interview
  • Crisis intervention
    Qualifications:
  • Conversational French level
  • English professional level
  • IT KnowledgeAt Cognizant we believe than our culture make us strongerJoin us nowBeCognizant #IntuitionEngineeredCognizant es un empleador que ofrece igualdad de oportunidades.
Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley
Employee Status :

Full Time Employee
Shift :

Day Job
Travel :No
Job Posting :Jan **About Cognizant
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