Americas Marketplaces Development Expert
hace 7 días
The
Americas Marketplaces Development Expert position is an individual contributor position within the Omni-Channel Americas Marketplaces Team, reporting directly to Manager team and covering HP Personal Systems, Printing and Printing Supplies + HyperX and Poly brands.
In this new position, the Americas Marketplaces Development Specialist works with top marketplaces accounts and platforms in North America & LATAM, driving best-in-class customer experience and that HP's brand is presented appropriately & protected of bad actors and bad practices.
This individual will work closely with the Marketplaces Account Developers using internal and external agencies & tools to drive incremental revenue & optimize online share.
A strong background in ecommerce, sales, business development, writing and business communication are all critical skills for success in this position.
Responsibilities
- Directly works with HP online & sales teams to integrate HP's Qualified Marketplace Program strategies and policies into the platforms.
- Establishes 3P partner relationships.
- Works across countries using diverse reports & tools to proactively identify and resolve issues across countries and marketplaces accounts.
- Works with HP's internal and outside brand protection teams agencies to ensure the most effective and efficient system is in place and tailored to specific needs to detect and enforce against infringements.
- Produce reporting, generate statistics, maintain records, and identify patterns to inform Qualified Marketplace Program strategy.
- Maintain a strong sense of confidentiality and respect regarding sensitive company processes and information.
- Accountable for conducting analysis on marketplaces performance, which includes ongoing tracking of key metrics to inform action.
Requirements:
- Proficient with Microsoft Excel & PowerPoint
- Experience working with data & data analysis to inform decision making
- Ability to deliver reports and presentations to a high standard
- Experience with marketplaces accounts and / or eCommerce sites are a bonus
- Exhibit a strong understanding of ecommerce & marketplaces processes and the online retail industry as a whole
- Proven ability to deliver tasks and assignments in a timely manner
- Excellent communication skills both verbal and written mandatory
- Demonstrated ability to work as a team player in a reliable and professional manner
- Experience communicating and building relationships with internal and external partners
- Strategic thinking and planning skills
- Advanced English proficiency required (business conversation level at least).
- Basic proficiency in Portuguese is a nice to have
Education and Experience Required
- Firstlevel university degree or equivalent experience.
- Typically, 58 years of related and proved experience in ecommerce or marketplaces or digital marketing or digital business development.
- Typically, 35 years of project development experience.
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