Helpdesk Associate

hace 7 días

Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

We are looking to hire a resourceful Helpdesk Associate to join our cohesive team at NTT DATA Services in Guadalajara, Jal.

Growing your career as a Full Time Helpdesk Associate is a promising opportunity to develop important skills.
If you are strong in leadership, project management and have the right passion for the job, then apply for the position of Helpdesk Associate at NTT DATA Services today

Req ID:
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara .

Location:
Guadalajara, Jalisco. Mexico.

If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.


Requirements:
Availability to work 45 hours per week Advanced English Liking to work in IT

Environment We Offer:
Competitive salary Grocery Tickets - 12% of base salary Restaurant Tickets - 800 pesos per month 30 days of Christmas bonus 10 days of vacations 90% Vacation bonus 5 personal days per year Medical insurance (You and your family) Life insurance Dental Insurance Discounts with selected Optics Opportunity to grow in the company Activities

General L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments Answer technical support calls providing and escalating to other support groups Provide support based on email generated requests or reports Document troubleshooting steps and detailed description of the customer incidents and requests Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas.

As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees.

If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Benefits of working as a Helpdesk Associate in Guadalajara, Jal:

  • Excellent benefits
  • Professional Development Opportunities
  • Competitive salary

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