Empleos actuales relacionados con Technical Account Manager - Ciudad de México, Ciudad de México - Fortinet
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Fortinet A tiempo completoJob SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for providing technical support to our customers through our Forticare Platform.Key ResponsibilitiesProvide technical support to customers through the Forticare PlatformCollect, analyze, and provide...
-
Cloud Technical Account Manager, ES
hace 1 semana
Ciudad de México, Ciudad de México Amazon A tiempo completoCloud Technical Account Manager, ESAre you a technical expert looking to make a meaningful impact on the success of Amazon's Enterprise Support customers? We're seeking a Cloud Technical Account Manager to join our team and help drive customer adoption and use of AWS services.About the RoleThe Cloud Technical Account Manager will be the principal technical...
-
Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Fortinet A tiempo completoJob SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for providing technical support and guidance to our customers in the LATAM Region.Key ResponsibilitiesCollect, analyze, and provide recommendations on configuration information to ensure optimal network...
-
Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Fortinet A tiempo completoJob SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for providing technical support and guidance to our customers in the LATAM Region.Key ResponsibilitiesCollect, analyze, and provide recommendations on configuration information to ensure optimal network...
-
Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Rappi A tiempo completoAbout RappiRappi is a leading technology company in Latin America, revolutionizing the way people live, work, and interact with each other. We are a team of innovators, entrepreneurs, and problem-solvers who are passionate about making a difference in the world.Job DescriptionWe are seeking a highly skilled and experienced Technical Account Manager to join...
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Rappi A tiempo completoAbout RappiRappi is a leading technology company in Latin America, revolutionizing the way people live and work. We're a team of innovators, entrepreneurs, and problem-solvers who are passionate about making a difference.Job DescriptionWe're seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be...
-
Technical Account Manager
hace 5 días
Ciudad de México, Ciudad de México Fortinet A tiempo completoJob SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for providing technical support to our customers through our Forticare Platform.Key ResponsibilitiesProvide technical support to customers through Forticare PlatformCollect, analyze, and provide...
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Samsara A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Samsara. As a Technical Account Manager, you will be responsible for building and maintaining relationships with our customers, developing a technical understanding of their Samsara implementations, and transforming their technical support experience.Key...
-
AWS Enterprise Support Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Amazon A tiempo completoTechnical Account Manager for AWS Enterprise SupportAt Amazon, we're looking for a skilled Technical Account Manager to support our customers' innovative spirit and help them gain the best value from AWS. As a Technical Account Manager, you will be the principal technical advisor and 'voice of the customer', providing advocacy and strategic technical...
-
Senior Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewWe are seeking a highly skilled Technical Account Manager to join our team in the enterprise segment. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our enterprise customers, providing technical expertise and guidance to help them achieve their business goals.Key...
-
Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Legion A tiempo completoJob Description**About the Role**We are seeking a highly skilled Technical Account Manager to join our team at Legion. As a Technical Account Manager, you will be responsible for building strong relationships with our customers, understanding their technical needs, and providing expert guidance and support to ensure their success with our workforce...
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completoAbout the RoleWe're seeking a seasoned Technical Account Manager to join our team at Cisco Systems, Inc. As a key member of our support organization, you'll be responsible for delivering exceptional customer experiences and driving business growth through proactive support and strategic partnerships.Key Responsibilities:Provide expert-level support to...
-
Technical Account Manager
hace 5 días
Ciudad de México, Ciudad de México Corporativo Lumston A tiempo completoAccount Manager - Web DevelopmentAs a key member of our team at Corporativo Lumston, you will play a crucial role in cultivating and managing relationships with our current and potential clients. Your primary objective will be to ensure customer satisfaction, promote our services, and contribute to the growth and retention of key...
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Zendesk A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Zendesk. As a Technical Account Manager, you will play a critical role in helping our customers achieve their customer experience goals.Key Responsibilities:Establish and maintain strong relationships with our customers, understanding their business strategies and...
-
Technical Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Hotelbeds A tiempo completoAbout UsHotelbeds is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience.Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel...
-
Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Cisco Systems A tiempo completoAbout ThousandEyesThousandEyes is a leading Internet and cloud intelligence platform that empowers enterprises and service providers to work together to identify and resolve issues before they impact revenue, brand reputation, or employee productivity.As a subsidiary of Cisco Systems, ThousandEyes is part of the Cisco Network Services Business Group and a...
-
Senior Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Nasdaq A tiempo completoAbout the RoleNasdaq is seeking a highly skilled Senior Technical Account Manager to join our distributed team in Vilnius. As a key member of our team, you will be responsible for providing dedicated support to Nasdaq Market Technology Customers.Key ResponsibilitiesProvide overall technical support services to clients according to the Support and Maintenance...
-
Senior Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewWe are seeking a highly skilled Senior Technical Account Manager to join our team in Mexico City. As a key member of our enterprise segment, you will be responsible for providing technical guidance and support to our customers, helping them to innovate and transform using Zendesk.This is a unique opportunity to be the principal technical advisor...
-
Senior Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewWe are seeking a seasoned Technical Account Manager to join our team at Zendesk. As a key member of our enterprise segment, you will be responsible for delivering exceptional technical support and guidance to our enterprise customers.This is a unique opportunity to leverage your technical expertise and customer-facing skills to drive business...
-
Senior Technical Account Manager
hace 1 semana
Ciudad de México, Ciudad de México Zendesk A tiempo completoJob OverviewWe are seeking a highly skilled Senior Technical Account Manager to join our team in Mexico City. As a key member of our enterprise segment, you will be responsible for providing technical guidance and support to our customers, helping them to innovate and transform using Zendesk.This is a unique opportunity to work closely with senior leadership...
Technical Account Manager
hace 3 meses
Job duties and responsibilities
Technical support through Forticare Platform Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Recommend actions based on analysis Installation and configuration assistance using service points Reproduction of customer environments on lab equipment Follow up technical cases and manage the right expectation until the closure of the cases Conduct weekly status conference calls with customers to report status of open issues WSR. Conduct Quarterly Service Report (QSR). Work closely and provide direct technical email and phone support to our customers in the LATAM Region. Develop best practice deployment and troubleshooting methodology documentation. Analysis of support request, completion of requests for information and documentation. Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.Qualifications
Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. Must be a citizen, or be legal resident and have a valid working visa for the hiring country. Must currently live in hiring country and close enough to attend office meetings. At least 5 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. Experience designing and/or operating/maintaining Wireless networking in a secure way. At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus.Knowledge, skills and abilities
Strong oral and written communication skills in English, Spanish, Portuguese is a plus. In-depth technical knowledge on computer networks and Internet security Clear understanding of the engineering role within the technology-sales process. Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. Strong analytical skills, oriented to details. Ability to be autodidact and learn new knowledge areas on his/her own. Proven track as problem solver. Highly organized. Capable of working and multi-tasking across multiple projects. Self-motivated, with ability to work without direct supervision. Adaptable and flexible, operating in a fast-paced, dynamic environment. Ability to speak Portuguese is a plus. Demonstrated experience working on distributed teams is a plus. Deep understanding of Database solutions and Database security systems is a plus. Deep understanding of VoIP solutions and VoIP security systems is a plus.