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Tech Support Agent

hace 3 meses

Monterrey, Nuevo León, México Human Quality A tiempo completo

Descripción empresa:


Somos una empresa 100% mexicana con 25 años siendo el puente que conecta a las empresas con el talento que necesitan.

Somos expertos en soluciones de recursos humanos, y lo demostramos a través de las más de 300 mil vacantes reclutadas para más de 800 empresas nacionales e internacionales de diversas industrias.


Misión del cargo:

Brindar soporte técnico a clientes, común mente son gerentes de restaurantes que tienen una aplicación que ayuda llevar a cabo su operación

Funciones del cargo:

Actividades:

  • Atender llamadas de clientes (Generalmente de gerentes de restaurantes)
  • Proveer soporte técnico
  • Resolver dudas generales sobre la aplicacion y darles solución

Requisitos:

Ingles avanzado

Condiciones Oferta:

Beneficios:

Requisitos:

  • Preparatoria Terminada
  • Ingles conversable (B2 en adelante)
  • Tener experiência en campañas Tech o haber estudiado Ser Tech

Ofrecemos:

  • Sueldo Base $18,000
  • Bono de performance hasta $3,000
  • Vales de despensa del 5% del salario base
  • Prestaciones de ley
  • Seguro de vida desde el primer dia
  • Seguro de gastos médicos menores
  • 2 días de descanso seguidos puede caer entre semana como el fin de semana
  • Oportunidad de turno fijo nocturno proximamente (20% más de sueldo)

Descripción Proceso de Selección:


El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiência de postulación.


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