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Tech Service Specialist Vi

hace 2 meses


Monterrey, Nuevo León, México The Manitowoc Company A tiempo completo
Have you been looking for the chance to use your expertise to make a real difference in an organization? Manitowoc Cranes* is seeking a
Technical Service Specialist VI to join our team

If you're up to the challenge, the reward is satisfaction... and knowing you helped build something real.

Join our passionate team and help build something you can be proud of - a future filled with passion, pride, and satisfaction.

**ESSENTIAL JOB FUNCTIONS

  • Control Warranty claims, Service KPIs,
  • Billing Customer, record/control docs and issue invoices
  • Coordinate warranty jobs execution (PIPs)
  • Update market metrics, prepare monthly report
  • Update control PIP execution, Update market trend
  • Update the spread sheets of service productivity, expenses and revenues
  • OS spreadsheet control

Job Requirements/Working Conditions:

  • Bachelor's Degree, with a minimum of 13 years of experience.
  • Proficiency in Microsoft Office required. Excellent Microsoft Excel, PowerPoint, and Word skills are required.
  • Good to have good communication, continuous improvement, adaptability, selfmotivation, planning and organization, teamwork, customer focus, contributing to team success. Service attitude.