Empleos actuales relacionados con Customer & Statements Senior Manager - Ciudad de México, Ciudad de México - 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex

  • Senior Financial Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Coral A tiempo completo

    We are seeking a highly skilled and experienced Certified Public Accountant (CPA) to join our team at Coral as a Senior Financial Manager. The ideal candidate will be responsible for managing accounting across several of our companies, investments, and more.Key ResponsibilitiesManage bookkeeping and conduct weekly and monthly close to ensure accurate...

  • Senior Customer Marketing Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionAbout the Role:Zendesk is seeking a highly skilled customer marketer to join our team. As a Senior Customer Marketing Manager, you will be responsible for building and maintaining strong relationships with customers and cross-functional teams to find, tell, and promote inspiring customer stories.Key Responsibilities:Develop and execute...

  • Senior Program Manager, Customer Experience

    hace 7 días

    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Program Manager to join our Customer Experience Program team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. The ideal candidate will work closely with cross-functional teams to identify opportunities to improve the customer experience and lead strategic and tactical actions to achieve this...

  • Customer Success Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Maersk A tiempo completo

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Maersk. As a key member of our Global Service Center, you will be responsible for leading a team of Customer Success Partner Managers and driving the strategic direction of our customer-facing operations.Key Responsibilities:Manage a team of Customer Success...

  • Customer Success Manager

    hace 3 días

    Ciudad de México, Ciudad de México Maersk A tiempo completo

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Maersk. As a key member of our Global Service Center, you will play a vital role in driving customer satisfaction and loyalty.Key Responsibilities:Manage a team of Customer Success Partner Managers and their corresponding teams to ensure seamless execution of...

  • Senior Project Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Backbase A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Project Manager to join our team at Backbase. As a Senior Project Manager, you will be responsible for driving the delivery and execution of digital consumer-facing projects.Key ResponsibilitiesWork closely with the Delivery Team to plan, schedule, monitor, evaluate, and manage all...

  • Sales Operations Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Tlnt &Amp; Spin Hire A tiempo completo

    Customer Service Operations SpecialistWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Tlnt &Amp; Spin Hire. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless order management.Key Responsibilities:Review and enter customer purchase orders...

  • Senior Operations Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly experienced Senior Operations Manager to join our team at Amazon. As a key member of our Support Engineering organization, you will be responsible for inspiring and leading managers to provide world-class leadership and management practices for our growing team of engineers.You will work closely with global stakeholders...

  • Senior Customer Success Account Manager

    hace 1 semana

    Ciudad de México, Ciudad de México DocuSign, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Success Account Manager to join our team at DocuSign, Inc. As a key member of our Account Management team, you will be responsible for driving customer success and growth within a portfolio of accounts.Key ResponsibilitiesCustomer Success: Develop and implement effective customer...

  • Senior Operations Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México SpotOn - Corporate A tiempo completo

    About the RoleWe are seeking a highly experienced and dynamic Senior Client Experience Manager for Technical Support PODs to lead and optimize our call center operations. As a Senior Client Experience Manager, you will be responsible for overseeing a team of Client Experience Leaders & Analysts, ensuring exceptional client support, and driving performance...

  • Senior Operations Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México SpotOn, Inc A tiempo completo

    Job SummaryWe are seeking a highly experienced and dynamic Senior Client Experience Manager for Technical Support PODs to lead and optimize our call center operations. As a Senior Client Experience Manager, you will be responsible for overseeing a team of Client Experience Leaders & Analysts, ensuring exceptional client support, and driving performance...

  • Senior Claims Manager

    hace 1 semana

    Ciudad de México, Ciudad de México AIG A tiempo completo

    {"Job Title": "Senior Claims Manager", "Job Description": "Job SummaryWe are seeking a highly skilled Senior Claims Manager to lead our Complex Claims team at AIG. As a key member of our leadership team, you will be responsible for driving best practice claims handling performance and technical development of your team.Key ResponsibilitiesManage the...

  • Senior Customer Success Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Strategic Account Manager to join our Oracle Support team. As a key member of our customer success organization, you will be responsible for developing and managing the Oracle Support relationship with a designated large account or small number of medium accounts.Key ResponsibilitiesDevelop and...

  • Senior Customer Experience Vendor Manager, LATAM

    hace 1 semana

    Ciudad de México, Ciudad de México Crunchyroll A tiempo completo

    About CrunchyrollWe're a global community of anime and manga fans, and we're passionate about delivering the best possible experience for our members. As a Senior Customer Experience Vendor Manager, you'll play a key role in shaping our customer experience strategy and ensuring that our vendors meet our high standards.About the RoleYou'll be responsible for...

  • Customer Success Manager

    hace 7 días

    Ciudad de México, Ciudad de México Teradata A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Success Manager. In this role, you will be responsible for driving business growth, customer value, satisfaction, and retention within assigned banking accounts.Key ResponsibilitiesDevelop and execute account strategies for engagement, adoption, and...

  • Senior Product Manager, Mexico, Project Kuiper

    hace 1 semana

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Job DescriptionAmazon is seeking a talented Senior Product Manager to lead the Product Management team for the consumer business in Mexico. This role is responsible for defining product strategy and developing business requirements that can be easily translated into product and engineering deliverables.Key ResponsibilitiesDevelop the Mexico Product Strategy:...

  • Senior Manager, Financial Reporting Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México AMSTAR OPERACIONES DMC MX A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Manager, Financial Reporting to join our team at AMSTAR OPERACIONES DMC MX. As a key member of our finance department, you will be responsible for overseeing the preparation and review of financial reports, ensuring compliance with accounting standards and regulations.Key ResponsibilitiesFinancial...

  • Customer Marketing Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job OpportunityAbout the RoleWe're seeking a seasoned customer marketer to join our team at Zendesk, Inc. as a Senior Customer Marketing Manager. This role will play a key part in developing and publishing customer story assets, working closely with our marketing, sales, and customer success teams.The ideal candidate will have a passion for storytelling,...

  • Customer Operations Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México AlertMedia A tiempo completo

    About the RoleWe are seeking a seasoned leader to join our Customer Operations team as a Manager, Customer Operations. This role will be responsible for leading our Customer Operations teams in Mexico City, including Customer Success and Customer Support.Key ResponsibilitiesDevelop and Deliver Customer Experience Initiatives: Partner with US leadership teams...

  • Customer Support Representative

    hace 1 semana

    Ciudad de México, Ciudad de México Tlnt &Amp; Spin Hire A tiempo completo

    About the RoleA leading e-commerce brand is seeking a seasoned Customer Support Agent to deliver exceptional support to customers through various communication channels. As a key member of the team, you will play a crucial role in ensuring customer satisfaction and providing a seamless customer service experience.Key ResponsibilitiesSupport customers via...

Customer & Statements Senior Manager

hace 3 meses

Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team ( performance evaluations, hiring and disciplinary actions) Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues Ensure essential procedures are followed and contribute to defining standards Integrate in-depth knowledge of applications development with overall technology function to achieve established goals Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

10+ years of relevant experience Experience in applications development Experience in management Experience managing global technology teams Working knowledge of industry practices and standards Consistently demonstrates clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience Master's degree preferred

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .