Middleware Support Engineer

hace 7 días


Desde casa, México Tekshapers Inc A tiempo completo

Position :
Middleware Support Engineer


Location :
Remote


Mode :
Contract


Essential Responsibilities:

  • Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers.
  • Manage, facilitate and own product support requests through consistent, positive and proactive IT methodologies using ticketing system.
  • Troubleshoot, research, analyze and work with appropriate resources to solve problems.
  • Identify and escalate situations requiring urgent or additional attention.
  • Judgment must be used in prioritizing client requests and managing escalation workflow.
  • Complete work on assigned projects to supervisor's satisfaction on time.
  • Be on the rotation schedule for afterhours emergency support.
  • Assist in testing during the rollout of new features product upgrades.
  • Create product howto documents, tutorials using tools such Wiki and Collaborate.
  • Document any feature enhancement requests or ideas that will increase the productivity of the product offering for the chapter.
  • Solve complex customer issues using methodical troubleshooting.
  • Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently highquality customer experience.
  • Support client customizations, sharing implementation and best practices advice.
  • Able to Troubleshoot and debug SQL/PLSQL code and shell scripts as well.
  • Create scripts to identify, analyze and correct platform issues.
  • Own, build, administrate and maintain cloud development, production and business infrastructure and services.
  • Use automation tools and scripting to automate process of building and maintain infrastructure and services.
  • Able to operate effectively, even when things are not clear, or the way forward is not obvious.
  • Create and keep up to date monitoring, alerting, and reporting for infrastructure and services.
  • Collaborate with team members in a virtual team environment to extend field experience to different client situations.
  • Contribute to the development and management of knowledgesharing methodologies, diagnostic tools, and creative processes, to improve the client experience.
  • Other job related duties and responsibilities may be assigned from time to time.

Basic Qualifications:

Database:

  • 5+ years' experience as Oracle DBA with Oracle RDBMS 11g/12c.
  • Experience on Dataguard, Datapump, RMAN, database migration.
  • Advisors and Performance Tuning. Solid technical understanding and experience for analysis and support (e.g. SQL, PL/SQL).
  • Knowledge of Oracle maintenance/patching mechanics.
  • 5+ as MS SQLServer DBA (version 2014 minimum required).

Middleware:

  • 3+ years' Experience administering SSO products (AD, SiteMinder, etc.).
  • Installing, configuring, troubleshooting WebSphere.
  • 3+ years' MQ server/client (minimum version 8) setup, configure and troubleshooting.
  • WebSphere MQ, WebLogic Application Server, Tomcat.

System Administration & Support:

  • 3+ years' with Linux/Unix platforms (preferably RHEL/CentOS) in a virtualized environment is required.
  • Demonstrated scripting skills through Python, Shell or others.
  • Skilled in the configuration, maintenance of Linux systems.
  • Knowledge Experience with issue/problem tracking systems (e.g., ServiceNow).

Job Type:
Contract

Contract length: 12 months

Pay:
From $66,000.00 per month

Experience:

  • Middleware: 3 years (required)
  • Unix: 2 years (preferred)
  • Linux: 1 year (preferred)
  • Oracle: 1 year (preferred)
  • SQL: 1 year (preferred)

Work Location:
Remote

  • Desde casa, México Tekshapers Inc A tiempo completo

    **Position : Middleware Support Engineer** **Location : Remote** **Mode : Contract** **Essential Responsibilities**: - Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers. - Manage, facilitate and own product support requests through consistent, positive and proactive...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we...


  • Desde casa, México Red Hat Software A tiempo completo

    About the job: This multi-faceted consulting and technology role is a great opportunity for someone who is passionate about learning new offerings, products, and technologies and expanding their core base of expertise, while traveling to customer sites promoting Red Hat’s solutions. Successful applicants must reside in a country where Red Hat is...


  • Desde casa, México Fluent Trade Technologies A tiempo completo

    **Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets. Fluent is a market leader with a significant tier 1 & 2 client base in the financial world, We are growing and inviting you to join our Filipino team as **Application Support Engineer (Linux /** **FinTech/Trading) **Position...


  • Desde casa, México Base A tiempo completo

    Base is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...

  • Wifi Support Engineer

    hace 2 semanas


    Desde casa, México Staff4Me A tiempo completo

    Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi...

  • IT Support Engineer

    hace 2 semanas


    Desde casa, México Definity First A tiempo completo

    We are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite...


  • Desde casa, México KogniVera A tiempo completo

    Estamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto. Tipo de puesto: Tiempo completo Horario: - Rotativo Lugar de trabajo: Empleo remoto


  • Desde casa, México KogniVera A tiempo completo

    Estamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto.Tipo de puesto: Tiempo completoHorario: RotativoLugar de trabajo: Empleo remoto


  • Desde casa, México Xideral A tiempo completo

    Empresa lider en TI anda en busca de un Application Support Engineer **Requisitos**: - **Ingles avanzado indispensables - no negociable.**: - **Mas de 5 años de experiência en el puesto.**: - PowerShell (soporte para aplicaciones desplegadas por el banco) - Splunk - C# - Automation experience - Dynatrace (nth) - AWS Architect - Azure - Sólidos los...

  • Support Engineer

    hace 3 semanas


    Desde casa, México BetMéxico A tiempo completo

    ¿Buscas una nueva experiência profesional?... ¡Tenemos una excelente oportunidad para ti! Somos una empresa de Tecnología en constante crecimiento, comprometida con el desarrollo humano y trabajo en equipo para brindar sistemas de calidad para nuestros clientes; buscamos una persona con habilidades y experiência como **Support Engineer**, para que...

  • Support Engineer

    hace 2 semanas


    Desde casa, México Solutions Htech A tiempo completo

    ¿Buscas una nueva experiência profesional? ¡Tenemos una excelente oportunidad para ti! Somos una empresa de Tecnología en constante crecimiento, comprometida con el desarrollo humano y trabajo en equipo para brindar sistemas de calidad para nuestros clientes, buscamos una persona con habilidades y experiência como Ingeniero de Soporte / Support...

  • Tier 1 Support Engineer

    hace 2 semanas


    Desde casa, México Definity First A tiempo completo

    We are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...


  • Desde casa, México Dell Technologies A tiempo completo

    Lab Support Principal Engineer Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways - from installing and maintaining...


  • Desde casa, México Dell Technologies A tiempo completo

    Lab Support Principal Engineer Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways - from installing and maintaining...

  • Cloud Support Engineer

    hace 3 semanas


    Desde casa, México Puresoftware Limied A tiempo completo

    **Base Location: Mexico (All location) - Remote** **Experience Required: 1+ Years** **Interview Round: 3** **Role**: We are looking for Cloud Technical Engineer(s) to join our OCI tech support group, who are customer focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales...

  • Support Engineer

    hace 3 semanas


    Desde casa, México Howdy A tiempo completo

    **Join Howdy to discover a new way of working remotely** At Howdy, we connect top Latin American talent with leading US companies. Unlike other online marketplaces and job platforms, we're a community that cares about people. Our whole ethos is people-first. **What's so different about us?** - **We're driven by your well-being: We prioritize your growth...


  • Desde casa, México Imperva A tiempo completo

    **Product Support Engineer Data Security**Customer SuccessData Security is essential for any business, large or small, and they need to have a security partner they can trust and grow with. Imperva is that partner.Imperva is committed to data security and is a recognized leader in both Application and Database security, appearing the Gartner's magic Quadrant...


  • Desde casa, México Definity First A tiempo completo

    We are looking for an **Application Support Engineer** to work REMOTELY. Skills & Requirements - Computer Science concept of Data Structures in practical use cases - Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues - Good communication skills with...

  • D365 Support Engineer

    hace 2 semanas


    Desde casa, México Sonata Software A tiempo completo

    **Sonata Software Overview** Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to...