Support Engineer

hace 1 semana


Desde casa, México Solutions Htech A tiempo completo

¿Buscas una nueva experiência profesional? Tenemos una excelente oportunidad para ti

Somos una empresa de Tecnología en constante crecimiento, comprometida con el desarrollo humano y trabajo en equipo para brindar sistemas de calidad para nuestros clientes, buscamos una persona con habilidades y experiência como Ingeniero de Soporte / Support Engineer.

Tus retos:

- Monitoreo, realizar acciones correctivas y preventivas ante posibles incidentes en las diferentes plataformas de los proyectos, atendiendo en tiempo y forma las necesidades de estas.
- Monitoreo de plataformas
- Soporte de primer nível a aplicaciones
- Generar consultas SQL para la creación de reportes
- Documentación de incidentes
- Atención y documentación de tickets

Esta posición es para ti:

- Ingeniero en software o carrera afín
- Experiência en apuestas deportivas
- Bases de datos relacionales PostgreSQL
- Administración de servidores: Windows/Linux
- Monitoreo de sistemas: Prometheus, Grafana
- Excel Intermedio
- Clientes API REST: Postman, Insomnia
- Sistema de tickets: Freshdesk, Zedesk
- AWS básico

¿Por qué somos tu mejor opción?
- Seguro de gastos médicos mayores
- Contrato directo y 100% nómina
- Aguinaldo superior al de la ley
- Seguro de vida
- Descanso en tu cumpleaños
- Acceso a wellness plan

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: A partir de $18,000.00 al mes

Horario:

- Disponibilidad en noches
- Fines de semana
- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Educación:

- Licenciatura terminada (Deseable)

Experiência:

- Monitoreo de servidores: 3 años (Obligatorio)

Lugar de trabajo: Remote



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