IT Support Engineer
hace 2 semanas
We are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite you to apply.
**Requirements**:
- 3+ years of experience as an IT Support Engineer.
- English intermediate
- Availability to work night and early morning shifts (from 3 pm to 12 am) and (from 11 pm to 7 am).
- Experience as a Modern Workplace Office 365 / Azure Support Engineer.
- 2+ years of support role experience with 2nd - 3rd line technical abilities.
- Proficiency (2+ years) with Microsoft Cloud Platform technologies, including Microsoft 365, SharePoint, Teams, One Drive, Exchange Online, Outlook, Power Automate, Intune, Autopilot, SSO, MFA, Conditional Access policies, Azure Configuration, Azure AD configuration, Cloud App Security, Subscription Management, Microsoft Cloud Security, Sentinel, Advanced Threat Protection, Defender.
- Knowledge of PowerShell scripting.
- Desired certifications such as Microsoft 365 Fundamentals, Azure Administrator, Azure Fundamentals, Azure DevOps.
- Strong decision-making and critical-thinking skills.
- Excellent organizational and communication skills are essential.
- Ability to quickly learn and support new technologies.
**Main Activities**
- Troubleshoot and resolve customer technical issues using collaborative problem-solving techniques and maintaining transparency within and across teams (e.g., swarming).
- Identify cases that require escalation, either from a technical or strategic standpoint.
- Create and maintain incident management requests with Microsoft support.
- Participate in an on-call rotation schedule to ensure 24/7 support availability.
**About Definity First**
Definity First specializes in IT Services, Cloud Business Applications & Microsoft Technologies, providing enterprise-grade solutions that translate into a successful business transformation.
We were founded in 2004, with six offices distributed across the US and Mexico. Definity First has worked for transformative, iconic companies and universities such as Tesla, Flowserve, Harvard, Berkeley, Caltech, and more.
- At Definity First we do not discriminate towards gender, age, sexual preferences/orientation, religion, pregnancy, ethnicity or place of origin._
dbMfov5YeT
-
IT Support
hace 2 semanas
Desde casa, México IT-Seekers A tiempo completoBe part of out team! share with us your experience as a L1 support in a position 100% remote - **Requirements**:_ - 2+ years’ experience as a L1 Support Engineer - Excellent problem-solving skills and Documentation Skills. - Proven customer service skills. - Familiarity with Information Technology Infrastructure Library (ITIL) methodologies - Good...
-
IT Support Intern
hace 2 meses
Desde casa, México Touch Support Inc. A tiempo completo**REQUIREMENTS**: - Experience is not required (We provide you with all the training) - The minimum education required: High School - Excellent communication skills in the English language - Solution-oriented mindset and passion for resolving problems. - Passion for working with people and helping them to get their stuff to work - Readiness to learn...
-
Technical Support Engineer
hace 2 semanas
Desde casa, México Base A tiempo completoBase is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...
-
DevOps Software Engineer
hace 3 semanas
Desde casa, México CRH IT A tiempo completoEn CRH Talento en IT, nos especializamos en la búsqueda y selección de consultores en el sector de Tecnologías de Información (IT) de acuerdo con las necesidades de la empresa que lo solicite. Estamos en búsqueda de nuestro próximo**:DevOps Engineer** **Para trabajar con : EY Global LTI** **Requerimientos Solicitados**: Necesitamos un **Ingeniero de...
-
Application Support Engineer
hace 4 semanas
Desde casa, México Fluent Trade Technologies A tiempo completo**Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets. Fluent is a market leader with a significant tier 1 & 2 client base in the financial world, We are growing and inviting you to join our Filipino team as **Application Support Engineer (Linux /** **FinTech/Trading) **Position...
-
Tier 1 Support Engineer
hace 2 semanas
Desde casa, México Definity First A tiempo completoWe are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...
-
Wifi Support Engineer
hace 2 semanas
Desde casa, México Staff4Me A tiempo completoStaff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi...
-
IT Support Specialist
hace 2 semanas
Desde casa, México Steady Networks A tiempo completoIs this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team. Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...
-
IT Support Analyst
hace 3 semanas
Desde casa, México Perficient A tiempo completo**IT Support Analyst** **Why is Perficient the best option?** Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as...
-
Linux /gcp Support Engineer
hace 2 meses
Desde casa, México KogniVera A tiempo completoEstamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto. Tipo de puesto: Tiempo completo Horario: - Rotativo Lugar de trabajo: Empleo remoto
-
IT Support
hace 3 semanas
Desde casa, México Ascendion A tiempo completo**Ascendion** is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered...
-
Cloud Support Engineer
hace 3 semanas
Desde casa, México Puresoftware Limied A tiempo completo**Base Location: Mexico (All location) - Remote** **Experience Required: 1+ Years** **Interview Round: 3** **Role**: We are looking for Cloud Technical Engineer(s) to join our OCI tech support group, who are customer focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales...
-
Middleware Support Engineer
hace 3 semanas
Desde casa, México Tekshapers Inc A tiempo completo**Position : Middleware Support Engineer** **Location : Remote** **Mode : Contract** **Essential Responsibilities**: - Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers. - Manage, facilitate and own product support requests through consistent, positive and proactive...
-
UX Engineer
hace 3 semanas
Desde casa, México Testing IT A tiempo completo**TESTING IT** Somos una empresa líder en pruebas de software, brindamos servicios en México y Nearshore a EEUU; te invitamos a unirte como UX ENGINEER, jugará un papel fundamental para brindar servicios de TI excepcionales: Buscamos a partir de 2-4 años de Experiência en: **NIVEL DE INGLES CONVERSACIONAL B1-C2/ OBLIGATORIO** Dominio de HTML, CSS,...
-
IT Support Analyst
hace 7 días
Desde casa, México Perficient A tiempo completoIT Support AnalystWhy is Perficient the best option?Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we...
-
IT Support Specialist
hace 4 semanas
Desde casa, México Steady Networks A tiempo completoIs this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team. Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...
-
Linux /gcp Support Engineer
hace 7 días
Desde casa, México KogniVera A tiempo completoEstamos buscando Linux Support Engineer en México para proyecto a largo plazo en remoto.Tipo de puesto: Tiempo completoHorario: RotativoLugar de trabajo: Empleo remoto
-
Production Support
hace 3 semanas
Desde casa, México Azka IT Consulting A tiempo completo_**AZKA - IT CONSULTING **_CONSULTORÍA DE TECNOLOGÍA Y NEGOCIOS EN BÚSQUEDA DE TU TALENTO_ **Production Support** - Nível superior educativo: Ing. en Informática, Sistemas Computacionales, o afín._ - Más de 4 años de experiência_ - **Ingles Conversacional**_ - **Calificaciones**:_ - Competente en Unix, escribiendo SQL. - Experiência sólida en...
-
Application Support Engineer
hace 3 semanas
Desde casa, México Xideral A tiempo completoEmpresa lider en TI anda en busca de un Application Support Engineer **Requisitos**: - **Ingles avanzado indispensables - no negociable.**: - **Mas de 5 años de experiência en el puesto.**: - PowerShell (soporte para aplicaciones desplegadas por el banco) - Splunk - C# - Automation experience - Dynatrace (nth) - AWS Architect - Azure - Sólidos los...
-
Edi Technical Support
hace 2 semanas
Desde casa, México Testing IT A tiempo completo**TESTING IT** Somos una empresa líder en pruebas de software, brindamos servicios en México y Nearshore a EEUU; te invitamos a unirte como **EDI TECHNICAL SUPPORT (**Electronic Data Interchange )** para ejecutar y asegurar el cumplimiento de todas las actividades de mantenimiento de nuestro cliente: Buscamos a partir de 2 años de experiência en: -...