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Response Team Engineer
hace 2 semanas
En Aptiv Matamoros estamos buscando un Response Team Leader el cual se encargara de coordinar las actividades necesarias entre las diferentes disciplinas de la compañía para proveer respuestas oportunas a notificaciones de falla realizadas por clientes.
Realizar el trabajo con esmero, calidad y seguridad.Principales Actividades:
- Mantener contacto y cumplir con los requerimientos de los clientes internos y externos.
- Coordinación de actividades para implementación de contenciones y acciones correctivas por reclamos de calidad de cliente.
- Conocer, entender y cumplir con los requerimientos específicos de respuesta de cada cliente.
- Elaborar un MRB con integrantes de las competencias para desarrollar un plan de respuesta a cada queja de cliente
- Coordinar sorteos internos o externos de material por defectos reportados por el cliente realizados por compañía externa o empleados de Aptiv.
- Obtener aprobación del Gerente QA, así como cotización
- Hacer una pronóstico de días, cantidad a pagar, etc.
- Comunicar y proveer la información a persona que lleva le seguimiento de los sorteos y costos en Aptiv Matamoros (Quality Systems).
- Llevar un seguimiento cercano a cada sorteo, facturas, servicio, etc. hasta su término.
- Iniciar 8D por rechazos de cliente & Completar 8D documentando acciones correctivas y evidencias de las mismas.
Requisitos:
- Ingeniería Concluida
- Ingles avanzado (trato con personal extranjero)
- Experiência en uso de herramientas de Calidad 8D
- Buen manejo de Office
- Manejo de plataforma de cliente
¿Por qué unirse a nosotros?
Puedes crecer en Aptiv.
Aptiv proporciona un entorno de trabajo inclusivo donde todas las personas pueden crecer y desarrollarse, independientemente de su género, origen étnico o creencias.
Puedes tener un impacto.La seguridad es un valor fundamental de Aptiv; Queremos un mundo más seguro para nosotros y nuestros hijos, uno con:
Cero muertes, Cero lesiones, Cero accidentes.
Tienes apoyo.
Nos aseguramos de que tenga los recursos y el apoyo que necesita para cuidar de su familia y su salud física y mental con un paquete de seguro médico competitivo.
Sus beneficios en Aptiv:
- Paquete de compensación, que incluye seguro de gastos médicos mayores y seguro de vida
- Plan de jubilación flexible
- Aprendizaje, crecimiento y desarrollo profesional en un entorno internacional reconocido mundialmente.
- Tiempo libre remunerado (Festivos, vacaciones, ayuda por paternidad)
- Oportunidad de aprendizaje y desarrollo.
- Reconocimiento por innovación y excelencia
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
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