Knowledge Management Analyst

hace 2 semanas


Saltillo, Coahuila de Zaragoza, México CEMEX A tiempo completo

Manage knowledge content definition and strategy, leading the development of a robust content architecture, and formulating strategies for creating, auditing, and maintaining high-quality content specifically tailored for CEMEX employees.


Main Responsibilities:

  • Define the knowledge management strategy for CEMEX GES knowledge base and maintain high quality, uptodate, and searchable content for audiences of different skill levels.
  • Lead, coach, and develop a team of authors (SMEs) from each department.
  • Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving them.
  • Providing information, test and user experience cases through AI copilots are required for future transformation developing projects.

Position Challenges:

  • Fostering a knowledgesharing culture where employees feel comfortable sharing their knowledge and expertise.
  • Implementing the right technology to support knowledge management best practices.
  • Prioritize and filter relevant knowledge with key stakeholders.
  • Avoid duplication of efforts, inefficiencies, and missed opportunities for innovation.

Qualifications:

  • Language Proficiency
  • Bachelor's degree in computer science, business or related.
  • Strong verbal/ written communication, with the ability to interact with all levels of responsibility and authority.
  • Ability to prioritize the development of highperformance teams driven by customer service and teamwork.

Internal/External Relations:

INTERNAL

  • HR Global, GES (finance & accounting) Global, Process & IT, Innovation.

EXTERNAL

  • Global strategic vendors (TCS, IBM, etc), AI, ChatGPT and translation vendors for innovation research

CEMEX Diversity and Inclusion Statement:

At CEMEX, we recognize the diversity of the world in which we live and in which we do business.

We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality.

We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.



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