Key Customer Development Manager
hace 2 semanas
# Chihuahua, Chihuahua, Mexico Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet.
Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global teamAbout The Role As Key Customer Development Manager Self-Service you will develop and support the partnership between CP and an account, helping to synchronize our category strategies and the account's shopper strategies to increase demand and account support for our profitable growth.
Ensure we get our products into the store, off the shelf, and into the home of our consumers cost optimally and more efficiently than our competition.
Main Responsibilities:
Account Expertise Develop a thorough understanding of the values, strategies and policies of the account and anticipate strategic direction and needs Identify the business needs of buyers and help develop and sell proactive business solutions across the full supply chain with the objectives of gross margin improvement, or operating expense and inventory reduction.
Develop a network of contacts throughout the organization in order to influence all decision points, improve understanding and increase data access:Buying, Merchandising, Marketing, Inventory Control, Distribution and transportation, and Store Operations.
Business Planning & Negotiation Implement account investment strategy, ensuring we pay only for performance, targeting investment to consumer activities, minimizing erosion of selling prices, and achieving good return on investment Ensure preparation of negotiation plans for all major meetings, deflecting attention away from solely price and Gross to Net investment and into more valuable and mutually beneficial issues and services:
supply chain efficiency, promotion effectiveness, in-stock situation, packaging, shopper insights, ABC costing, category management, account-specific events, exhibitions etc
Category/Account Analysis:
Issue and Opportunity Identification Review business and customer service performance daily, supervise sales weekly, and prepare monthly reports of variation vs
plan:
shipment volume and sales, consumption, GtN, on time and complete etc and act on key observations Trade Promotion Planning, Execution and Evaluation Coordinate development and planning of account-specific instore events with Customer Marketing Coordinate communication and training of Salesmen and Merchandisers to ensure excellent execution of all promotional activity Track timing, depth, and SKUs involved in all CP and competitive promotions to build up history of account activity.
New Products/Special Packs Deliver high quality presentations on new products on time and ensure rapid sell-in.Communicate status to Customer Marketing weekly until full distribution achieved/quota exhausted Category Management Share responsibility for pushing our Category Management offering Consistently apply Category Management learning and shopper insights to day-to-day business Shelf Management Develop strong understanding of account merchandising policies at store and shelf level, find opportunities to improve CP sales through improvement in category location, category/brand display, product availability and consumer communication Ensure effective execution of all brand strategies, tactics and targets within the account within business plan spending guidelines.
Requirements:
Completed Bachelor's Degree or equivalent experience 2 years of commercial experience in CDT (Multifunctional Selling Teams) positions 2+ years of experience in positions as Channel Specialist, CATMAN, KAM Jr, CPFR, Financial, Sale Executive or Brand Manager Experience preparing analyzes and using analytics tools English proficiency Highly expected to have experience of contact with the commercial area of the customer Availability to travel Financial Experience (Gross to net, P&L)
Experience in selling and negotiation Competencies:
Strategy & Vision Analysis & Decision Making Leading Change Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact.
We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & InclusionAchieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.#LI-Hybrid
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