Service Desk Level 1 Analyst

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

Title: Service Desk Analyst - Level - Work Location: Monterrey, N.L - ONSITE_ Status: Fulltime with Benefits_ Shift: 4:00AM to 1:00PM_ Salary: 15K 19K MXN monthly depending on experience_ Require: _ Bilingual Advanced English speaking/written skills_Job Summary:About Us:DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

Title: Service Desk Analyst Work Location: Monterrey, N.L ONSITE_ Status: Fulltime with Benefits_ Shift: Within 4AM to 9PM Weekends between 9AM to 7PM shift to be determined_ Hours per Week: 42.5_ Salary: 17K 19K MXN monthly depending on experience_ Require: _ Bilingual Advanced English speaking/written skills_Job Summary:About Us:DYOPATH, a leading...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

Overview:Join our teamTheLocation: Monterrey, N.L.Schedule Flexibility:Capable of working under a flexible schedule including extended business hours, weekends and holidays (This role supports North America so flexibility on national holidays may be required).Responsibilities: Provide timely, first call resolution to technical support issues while following...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

Job description Position Summary : Executes transactions as per prescribed timelinesPerforms Initial troubleshooting to identify root cause and provides resolution to customerReviews ,validates inputs from process executives and assist them to execute transactions without errorsProvides remote assistance to End Users (phone, email, chat and other...

The Service Level Management Analyst ensures the adoption of Performance and Service Level Agreements within GES. Coordinates the development of the Performance Management strategy within GES well as implement Service Level Management (SLM) practices across the organization. Is responsible of governing the SLM lifecycle, including definition, documentation,...

Why GMF?GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

Service Desk Agent - Level 2Monterrey, NL***About Optimas:Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world.Optimas Manufacturing has been associated with the Fastener Industry for over...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as IT Service Desk Agent Portuguese.*Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to the...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

Why GMF?:GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

Bilingual Help Desk Analyst:Date:Jun 26, 2023Location: MONTERREY, MXCompany:NEORISWe are NEORIS **As a digital accelerator we help companies step into the future Currently we are looking for a Bilingual Help Desk Analyst.Requirements: Create, update and close tickets (incidents or requests). Perform initial triage and troubleshooting of all tickets across...

We believe in work-life balance that promotes a happier and healthier team. While at the office we always put our clients first. Also, we wholeheartedly believe in the Confucius quote, "Choose a job you love, and you will never have to work a day in your life." Our teams are passionate about what they do every day while learning new things, problem solving...

Seniority: Mid LevelEnglish Level: AdvancedSummary: The Service Portfolio Analyst acts as Subject Matter Expert (SME) on GES Service Catalog provided in a global and crosstower organization, ensures that Finance, Accounting and HR Services are well structured and clearly defined to ensure adequate communication amongst service delivery organizations and...