Aftersales Manager

hace 2 semanas


Ciudad de México, Ciudad de México ALTEN MÉXICO A tiempo completo

Bienvenidos a ALTEN México, una empresa de ingeniería consolidada especializada en proporcionar soluciones innovadoras para proyectos de ingeniería, tecnología y desarrollo de productos. Con un equipo dedicado de más de 350 profesionales, atendemos a diversas industrias, incluyendo Automotriz, Energía, Aeronáutica, Banca y Seguros, Telecomunicaciones y Multimedia, y Ferrocarril. En ALTEN México, ofrecemos servicios integrales que van desde el diseño y desarrollo de proyectos hasta la prueba/validación, programación, implementación y fabricación. Como subsidiaria del Grupo ALTEN, líder global en consultoría de ingeniería y tecnología, nos esforzamos por ofrecer excelencia en todos nuestros proyectos.

Actualmente estamos buscando un Gerente de Zona Postventa altamente motivado y con experiencia para unirse a nuestro equipo. Como Gerente de Zona Postventa, serás responsable de gestionar todos los aspectos del proceso postventa, incluyendo soporte al cliente, distribución de piezas, operaciones de servicio y gestión de garantías. Colaborarás con equipos interfuncionales para garantizar la satisfacción del cliente, optimizar el proceso postventa y promover la mejora continua en la calidad del servicio.

Si eres un profesional dinámico y orientado al cliente, con una amplia experiencia en gestión postventa, esta es una excelente oportunidad para unirte a ALTEN México y contribuir al éxito de nuestras operaciones postventa.

Requirements

Para ser considerado para el puesto de Gerente de Zona Postventa, debes cumplir con los siguientes requisitos:

  • Titulo universitario en Administración de Empresas, Ingeniería o un campo relacionado
  • Experiencia comprobada en gestión postventa, preferiblemente en la industria automotriz
  • Amplio conocimiento de los procesos postventa, incluyendo soporte al cliente, distribución de piezas, operaciones de servicio y gestión de garantías
  • Habilidades de liderazgo y gestión de equipos
  • Sólidas habilidades analíticas y de resolución de problemas
  • Habilidades efectivas de comunicación y negociación
  • Capacidad para colaborar con equipos interfuncionales y partes interesadas
  • Experiencia en implementación y optimización de procesos y sistemas postventa
  • Familiaridad con los estándares y regulaciones de la industria relacionados con las operaciones postventa
  • Fluidez en inglés

Benefits

Bienvenido a la casa de los ingenieros

  • Sueldo base
  • Seguro de Gastos Médicos Mayores (incluye plan dental y visión)
  • 15 días de aguinaldo
  • 25% de prima vacacional
  • 12 días de vacaciones (A partir del primer año)
  • Seguro social
  • PTU/Reparto de utilidades
  • Vales de despensa quincenales


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