Customer Service Support
hace 2 semanas
Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks.
Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries.
MISSION:
Is in charge of supporting the team with administrative activities and processes
KEY EXPECTED ACHIEVEMENTS
Order & delivery
Helps with POD (Proof of delivery) obtention.
Helps processing Return letters for customers.
Helps with reporting on order entry and/or AR.
Phone calls.
Starts with a third skill of phone calls in order to support the team with queue call.
- Applies standards and procedures (including internal control rules & embargo.).
- Contributes to continuous improvement to enhance work methods and customer satisfaction.
We care about giving People a better way forward
**Michelin is a company committed with Human Rights as well as Diversity and Inclusion that promotes a culture of equity. In our company you will always be able to bring your true self to work no mattering your race, color, nationality, age, disabilities, religion, gender, sexual preference, marital status, etc.
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