Program Support Specialist

hace 2 semanas


Mérida, Yucatán, México Worldstrides A tiempo completo
:

The Program Support Specialist will work closely with all members of the Higher Ed team in order to fulfill programs.

Responsibilities include, but are not limited to, the following:

  • Assist with creating and maintaining on-line registration platforms
  • Update APPs, vendor manager, and participant information (types, flights, personal info, etc)
  • Complete bulk and manual registrations
  • Prepare all program related final documentation for distribution to travelers
  • Create orientation and marketing materials for clients
  • Organize and manage individual travel requests including vouchers for confirmation
  • Assist in the collection of outstanding individual payments from program participants
  • Develop template itineraries for various destinations
  • Assist with program pricing and proposals as needed
  • Review, update, and send participant invoices
  • Assist Global ExperiencesTeam with creation of documents and assistance as needed
  • Assist Air team with CRM entries, double checking of names upon ticketing (quality control), and individual air PSA
  • Platform support:
CRM, GIS, GRS integration assistance- Complete other general administrative tasks including, but not limited to:
mailing, phone calls, and data entry projects- Fulfill other projects as assigned by the management team
Requirements:

  • Basic Microsoft office proficiencies including Microsoft Excel, Word, Access, Outlook, and PowerPoint
  • Strong teamwork skills; proactively seek out ways to add value
  • Excellent written and oral communication skills
  • Ability to multi-task and to prioritize in order to complete several projects
  • Capacity to work independently in a fast paced environment
  • Strong attention to detail and organization details
  • Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies
  • Bachelor's Degree Desired


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