Client Support Specialist
hace 4 semanas
We’re looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist. In this role, you’ll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You’ll also gain hands-on knowledge of our business model and become an expert in our software suite.This is an excellent opportunity to kickstart or grow your career in a high-growth SaaS company, collaborate with a supportive team, and build skills that will help you thrive across the tech industry.What You’ll Bring1–3 years of customer support experience, ideally in a B2B or SaaS environment.Exceptional communication skills, both verbal and written.Fluency in French and/or Spanish (read, speak, write) is a strong plus.Experience with Zendesk or similar ticketing platforms is a plus.A strong commitment to providing excellent service.Ability to explain complex or technical concepts clearly and simply.A positive, flexible, and enthusiastic attitude.A collaborative mindset and willingness to help—no matter the task size.High sense of urgency, with the ability to prioritize and meet tight deadlines.Strong organization skills and attention to detail.Reliable performance in team-oriented environments.A creative and analytical approach to problem-solving.Proficiency in Microsoft Office Suite.What You’ll DoRespond to and resolve customer and end-user inquiries of varying complexity via phone, email, and web chat, while meeting defined service levels.Deliver a positive, customer-centric approach in troubleshooting and issue resolution.Set and manage customer expectations to ensure high satisfaction.Document and maintain all customer cases, updates, and follow-up tasks in the ticketing platform.Review and process customer forms and documentation with accuracy.Become a Subject Matter Expert (SME) for assigned products, tasks, and support processes.Collaborate closely with internal teams (Product, Customer Success, Account Management) to ensure timely and proactive resolution of customer issues.
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Fully Bilingual Client Support Specialist
hace 5 días
Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:** Fully Bilingual Client Support Specialist** Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a Fully Bilingual Client Support Specialist to join our team in Guadalajara. This position is ideal for someone...
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Fully Bilingual Client Support Specialist
hace 3 días
Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:** Fully Bilingual Client Support Specialist**Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a Fully Bilingual Client Support Specialist to join our team in Guadalajara. This position is ideal for someone looking...
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Support Specialist
hace 2 días
Guadalajara, México Jabil Circuit A tiempo completo**Vacante para la empresa Jabil Circuit en Guadalajara, Jalisco**:Actualmente en Jabil seguimos creciendo y estamos muy emocionados por los nuevos grandes retos que se nos presentan, unete como support specialist**Escolaridad**:Licenciatura en contabilidad/ finanzas o alguna area administrativa**Deseable**:- Nível de educación deseada:Superior - cursando-...
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Support Specialist
hace 2 días
Guadalajara, México Jabil Circuit A tiempo completo**Vacante para la empresa Jabil Circuit en Guadalajara, Jalisco**: Actualmente en Jabil seguimos creciendo y estamos muy emocionados por los nuevos grandes retos que se nos presentan, unete como support specialist **Escolaridad**: Licenciatura en contabilidad/ finanzas o alguna area administrativa **Deseable**: - Nível de educación deseada:Superior -...
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Fully Bilingual Client Support Specialist
hace 1 semana
Guadalajara, México HRPV Mexico A tiempo completo**Fully Bilingual Client Support Specialist** Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital...
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Fully Bilingual Client Support Specialist
hace 6 días
Guadalajara, México HRPV Mexico A tiempo completo**Fully Bilingual Client Support Specialist**Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital...
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Bilingual Support Specialist
hace 2 semanas
Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:Job Title**:Bilingual Support Specialist**Location: Guadalajara (On-site)Salary Range**:$14,000-$16,000 MXN/month****About the Role**:We are looking for a friendly, bilingual Support Specialist to join our team! If you love helping people and have a passion for providing...
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Client Support Specialist
hace 4 semanas
Guadalajara, México GlobalLogic A tiempo completoWe’re looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you’ll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You’ll also gain hands-on knowledge of our...
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Client Support Specialist
hace 4 semanas
Guadalajara, México GlobalLogic A tiempo completoWe're looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you'll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You'll also gain hands-on knowledge of our business...
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Client Support Specialist
hace 7 días
Guadalajara, México GlobalLogic A tiempo completoWe're looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist. In this role, you'll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You'll also gain hands-on knowledge of our business...
