Client Support Specialist
hace 3 semanas
We’re looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you’ll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You’ll also gain hands-on knowledge of our business model and become an expert in our software suite. This is an excellent opportunity to kickstart or grow your career in a high-growth SaaS company, collaborate with a supportive team, and build skills that will help you thrive across the tech industry. What You’ll Bring 1–3 years of customer support experience , ideally in a B2B or SaaS environment. Exceptional communication skills , both verbal and written. Fluency in French and/or Spanish (read, speak, write) is a strong plus. Experience with Zendesk or similar ticketing platforms is a plus. A strong commitment to providing excellent service . Ability to explain complex or technical concepts clearly and simply. A positive, flexible, and enthusiastic attitude. A collaborative mindset and willingness to help—no matter the task size. High sense of urgency, with the ability to prioritize and meet tight deadlines . Strong organization skills and attention to detail. Reliable performance in team-oriented environments . A creative and analytical approach to problem-solving . Proficiency in Microsoft Office Suite . What You’ll Do Respond to and resolve customer and end-user inquiries of varying complexity via phone, email, and web chat , while meeting defined service levels. Deliver a positive, customer-centric approach in troubleshooting and issue resolution. Set and manage customer expectations to ensure high satisfaction . Document and maintain all customer cases, updates, and follow-up tasks in the ticketing platform. Review and process customer forms and documentation with accuracy. Become a Subject Matter Expert (SME) for assigned products, tasks, and support processes. Collaborate closely with internal teams (Product, Customer Success, Account Management) to ensure timely and proactive resolution of customer issues.
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Fully Bilingual Client Support Specialist
hace 2 días
Guadalajara, México HRPV Mexico A tiempo completo**Fully Bilingual Client Support Specialist** Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital...
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Fully Bilingual Client Support Specialist
hace 23 horas
Guadalajara, México HRPV Mexico A tiempo completo**Fully Bilingual Client Support Specialist**Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a **Fully Bilingual Client Support Specialist** to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital...
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Bilingual Support Specialist
hace 6 días
Guadalajara, México HRPV Human Resources Puerto Vallarta A tiempo completo**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:Job Title**:Bilingual Support Specialist**Location: Guadalajara (On-site)Salary Range**:$14,000-$16,000 MXN/month****About the Role**:We are looking for a friendly, bilingual Support Specialist to join our team! If you love helping people and have a passion for providing...
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Client Support Specialist
hace 3 semanas
Guadalajara, México GlobalLogic A tiempo completoWe’re looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist. In this role, you’ll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You’ll also gain hands-on knowledge of our...
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Client Support Specialist
hace 3 semanas
Guadalajara, México GlobalLogic A tiempo completoWe're looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you'll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You'll also gain hands-on knowledge of our business...
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Client Support Specialist
hace 1 día
Guadalajara, México GlobalLogic A tiempo completoWe're looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist. In this role, you'll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You'll also gain hands-on knowledge of our business...
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Bilingual Client Support Specialist
hace 2 días
Guadalajara, México HRPV Mexico A tiempo completo_**Bilingual Client Support Specialist - Legal Services Team **_ **Location: Guadalajara, Jalisco** Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a **Bilingual Client Support Specialist**, where your contributions will make a real impact, and you’ll be...
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Bilingual Client Support Specialist
hace 23 horas
Guadalajara, México HRPV Mexico A tiempo completo_**Bilingual Client Support Specialist - Legal Services Team **_**Location: Guadalajara, Jalisco**Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a **Bilingual Client Support Specialist**, where your contributions will make a real impact, and you’ll be valued...
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Client Support Specialist
hace 3 semanas
Guadalajara, Jal., México GlobalLogic A tiempo completoWe’re looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you’ll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You’ll also gain hands-on knowledge of our...
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Client Support Specialist
hace 3 semanas
Guadalajara, Jal., México GlobalLogic A tiempo completoWe're looking for a people-focused, motivated Customer Service professional to join our team as a Vehicle Support Specialist . In this role, you'll be on the front line supporting our customers—helping them succeed, resolving their questions, and ensuring they have a great experience with our products. You'll also gain hands-on knowledge of our business...
