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Our roles focus on more than just handling guest check-ins and check-outs. We aim to create a memorable and distinctive guest experience. Our Guest Experience Experts go the extra mile to provide a variety of services that enhance our guests' stay. They have the freedom to navigate their work environment and fulfill tasks efficiently. Whether managing operational requirements, addressing guest needs, completing paperwork, or showcasing local attractions, our Guest Experience Experts ensure that every interaction feels like a seamless part of the overall experience.
Regardless of your role, certain factors are crucial for success - maintaining a safe workplace, adhering to company policies, safeguarding confidentiality, protecting company resources, upholding quality standards, and ensuring a professional appearance and communication. Guest Experience Experts should be active and hands-on in their approach to tasks, being able to stand, sit, or walk for extended periods, and handle objects weighing up to 10 pounds independently. Excelling in these responsibilities (along with other reasonable duties as assigned) is vital for Guest Experience Experts to consistently deliver exceptional service for our guests and our business.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No relevant work experience required.
Supervisory Experience: No supervisory background needed.
License or Certification: Not mandatory
Marriott International is devoted to fostering a diverse workforce and promoting an inclusive, people-centric culture. We are staunchly against discrimination based on any protected characteristic, such as disability or veteran status, in accordance with applicable laws.
At Courtyard, we are deeply dedicated to enhancing the travel experience for all visitors. This determination led us to establish the first hotel tailored specifically for business travelers. Today, the Courtyard experience is focused on empowering our guests, regardless of the purpose of their trip. We seek individuals who are driven to exceed guest expectations, thrive in a dynamic team environment, embrace continuous improvement, and above all, enjoy the process.
In becoming part of Courtyard, you align with a collection of brands under Marriott International.
Discover where you can excel,Embark on your purpose,Engage with an exceptional global team, andElevate to your highest potential.