Product Manager Bill Payments

hace 3 días


Ciudad de México, Ciudad de México Walmart de México y Centroamérica A tiempo completo

Product Manager - Bill Payments (Fintech)

Objetivo:

Diseñar soluciones a problemas que enfrentan los usuarios internos y externos de Cashi conectando con la tecnología, los procesos, el journey de los clientes/asociados y las necesidades del negocio a través de la conceptualización de productos de valor, gestión de equipos multidisciplinarios y la administración de recursos.

Responsabilidades:

  • Administrar y organizar las necesidades y problemas a resolver del producto en la vertical que le corresponda entendiendo el valor e impacto para la definición de priorizaciones.
  • Liderar la construcción de soluciones que resuelvan problemas reales del cliente y del negocio mediante la gestión de equipos internos y externos, conocimiento de cliente, conocimiento financiero, técnicos y estratégicos.
  • Coordinar la comunicación e integración del equipo alrededor de los objetivos del producto, para generar las discusiones y toma de decisiones relevantes.
  • Coordinar la entrega de desarrollos mediante la liberación de soluciones y features que cumplan o excedan las expectativas del negocio y del usuario para que las historias sean aceptables y finalizadas.
  • Retar y rediseñar procesos que sean tocados por el producto (ciclo de vida del producto) entendiendo y adecuando la implementación y la mejora continua (tech – producto – diseño) así como socializando dichos productos que permitan beneficios ante los clientes y el negocio
  • Promueve una cultura centrada en el cliente, construyendo soluciones que se adapten a sus necesidades.
  • Asegurar el balance entre el MVP tecnológico durante la prueba de concepto y la herramienta a futuro de cara a lograr los objetivos comprometidos

Perfil:

  • Lic. Informática, Admón. de negocios, Actuaria o Ing. en Sistemas, Industrial o a fin.
  • Experiencia indispensable como Product Manager, Business Analyst, Product Owner.
  • 5 años de experiencia en algún rol similar.
  • Inglés avanzado (indispensable).
  • Conocimientos técnicos en: Customer journeys (Jira/Confluence/Google Analytics /Planner /Trello/Adobe analytics), Arquitectura modular de aplicaciones móviles, Metodologías agiles de desarrollo de producto, Metodologia de Lego (Diseño de productos escalables entre marcas o países, Reporting tools (tableau, Excel, power pivot)).
  • Conocimiento de plataformas IT: Arquitectura de Bases de datos, Flujos de procesos, Mobile Apps.

Competencias:

  • Data Driven
  • Toma de decisiones
  • Comunicación.
  • Conciliación.
  • Influencia.
  • Manejo de conflicto.
  • Auto organización
  • Centralidad en usuarios y clientes
  • Juicio.

En Walmart de México y Centroamérica estamos comprometidos con la Diversidad e Inclusión, buscamos incorporar el mejor talento basándonos en competencias, habilidades y potencial; no discriminamos por ningún motivo, por ello durante el proceso de atracción y selección no solicitaremos información personal, fotografías o análisis clínicos de ningún tipo.

Fomentar una Cultura de Diversidad e Inclusión forma parte de nuestro estilo Walmart de trabajar, buscamos incorporar al mejor talento basándonos en competencias, habilidades y potencial; no discriminamos por género, edad, origen étnico, apariencia física, estado civil, estado de salud, situación socioeconómica, discapacidad, preferencia sexual, identidad o expresión de género; por ello consideramos que los datos personales del candidato o candidata no son relevantes durante el proceso de entrevista ni para la selección final.

En caso de que necesites algún ajuste razonable por favor avísalo al reclutador.



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