Reservation Sales

hace 2 semanas


Ciudad de México, Ciudad de México United Airlines A tiempo completo

We have a wide variety of career opportunities around the world — come find yours.

Contact Centers



Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more



Job overview and responsibilities

  • Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner
  • Resolves customer conflicts requiring handling or service
  • Arranges for ticketing and other special services
  • Notifies customers of flight irregularities and changes in schedules
  • Assists company employees in arranging business and personal travel plans
  • Operates computer terminal equipment to access, input and retrieve information
  • Sells consultatively

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

Required

  • High School Diploma, GED or education equivalent required
  • Must be fluent in English and Spanish ( written and spoken)
  • Must be at least 18 years of age required
  • Must be flexible to work all shifts and, when necessary, available 7 days a week, including holidays and weekends, to deal with any operational and/ or unforeseen situations.
  • Must have valid US Visa and Passport
  • Must be legally authorized to work in Mexico for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Prefer one year of experience in sales, customer contact, or other related work required


Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT
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