Team & Referee Services Operations, Manager – México

hace 3 días

Ciudad de México, Ciudad de México teamworkonline A tiempo completo
We govern the beautiful game and ensure it's run with transparency and integrity.

Under the guidance of the Senior Team Services & Facilities Manager (MEX) and working alongside the wider Team Services team (USA and CAN) and other tournament functional areas, the Team & Referee Services Operations Manager is responsible for coordinating the operational delivery of services for participating teams and referees (FIFA World Cup 26 and any other test events) in Mexico. The Team & Referee Services Operations Manager is responsible for reaching agreements with all relevant functional areas, implementing Team Services concepts, and contributing to Team Services-related events (seminars, workshops, etc.) They will lead a team of two Team Services Coordinators and ensure consistency in the services provided to participating teams and referees across the three host countries.
THE POSITION The Team & Referee Services Operations Manager will be responsible for:
  • Supporting with various operational concepts, policies, and procedures related to Team Services and Referee Services during the pre-tournament time;
  • Contributing to operational planning for team hotels and training sites in Canada and informing the Senior Team Services and Facilities Manager (MEX) about any additional requirements participating teams may have;
  • Ensuring smooth team and referee operations will be delivered before and during the tournament and working in close coordination with equivalent Team Services staff from the other host countries;
  • Contributing to effective communication with the participating teams within the overall communications plan, in close collaboration with counterparts in the United States and Canada;
  • Representing Team Services at various operational meetings and other relevant activities for participating teams (including their families and friends);
  • Locally driving the preparation of Team Services auxiliary events, such as team seminars and team workshops;
  • Supporting with the selection, recruitment, and on-boarding of temporary Team & Referee Services staff (Team Liaison Officers, Venue Referee Liaison Officers) and volunteers in Mexico;
  • Providing support for implementing other tournament-specific services, such as rate cards, Team Hub app IT tools, and open-to-public training sessions;
  • Working closely with Team Services colleagues to deliver the above tasks, including guiding and managing two Team Services Coordinators in carrying out their job responsibilities;
  • Communicating with four clubs on a daily basis, assisting them in their preparations, briefing them for the tournaments, and supporting them during the FIFA Club World Cup 2025TM; and
  • Providing regular reports and carrying out other duties as assigned by the Senior Team Services & Facilities Manager (MEX), in close collaboration with Team Services Operations & Referees Manager counterparts in
    • A minimum of five years of experience in event management, ideally at the international level.

    • Proven track record in managing complex projects, including both pre-event planning and event implementation.

    • Knowledge of team services, competitions management and team facilities in a tournament setting, ideally from working in or at least having a thorough understanding of a football team environment.

    • Extensive and well-founded knowledge of event and competition operations.
    USA and Canada.

YOUR PROFILE We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:
  • • A minimum of five years of experience in event management, ideally at the international level.

    • Proven track record in managing complex projects, including both pre-event planning and event implementation.

    • Knowledge of team services, competitions management, and team facilities in a tournament setting, ideally from working in or at least having a thorough understanding of a football team environment.

    • Extensive and well-founded knowledge of event and competition operations.

    • Fluency in English and Spanish (oral and written); any additional language skills is an asset.

    • Able to manage a group of people working on the same projects and, as required, coordinate people in other functional areas to contribute to projects.

    • High energy levels, exceptional planning and organizational skills, strong negotiation and facilitation skills, excellent communication and presentation skills, and positive relationship management abilities.

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