Customer Experience Manager

General information- Country Mexico City Mexico City Department Customer Relations Job ID 3717 Description & Requirements The Customer Experience Manager (CEM), Senior will build, develop, and mature multilevel customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to ensure successful usage...

What to Expect Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable...

Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team This person will report to the Sr. Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally). Your main focus will be related to helping our team...

What to ExpectOur Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable...

Guest Experience ManagerA Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Experience Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...

Job Description - Customer Experience Project Mgr (008XZ8) Customer Experience Project Mgr - 008XZ8 Creative, energetic and self-driven, individual who understands the customer and their use cases and knows how to be a trusted partner to internal stakeholders & is strong in customer facing interactions. Enjoys change management, understanding root causes...

Creative, energetic and self-driven, individual who understands the customer and their use cases and knows how to be a trusted partner to internal stakeholders & is strong in customer facing interactions. Enjoys change management, understanding root causes of problems and functions as the voice of the customer in strategic decisions that impact customer...

Transforming the Future with the Convergence of Simulation and DataCustomer Success Manager (Data Analytics) in CDMXDo you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...

Majorel acquires Findasense, expanding its CX transformation services (Read news) Develop a customer experience strategy that drives customer advocacy across all touchpoints.Build a customer-centric service and support experience through multiple points of contact guaranteeing the best performance of all CX operations globally.To ensure and guarantee that...

We are looking for: Customer Success managerPulppo has the great challenge of being a technological partner of a low-tech marketAs Customer Success Manager, you'll be responsible for leading the Customer Success and Customer Support function as well as leading the launch and implementation of Pulppo in Colombia (based in Mexico City). We are looking for a...

Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.What the role isThe Cluster Experience Manager holds an instrumental...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

Customer Experience Analyst:Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you.Join our team and be responsible for taking care of the end-to-end customer experience, helping to spread this customer-focused culture within the company,...

At Cerby, we believe there is a better way for people to use cloud applications and securely share access with others. Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications.We are looking for a Customer Success Manager who can become a partner,...

Welcome to ALTEN Mexico, a renowned engineering company focusing on delivering cutting-edge solutions for engineering, technology, and product development projects with a dedicated team of over 350 professionals serving diverse industries like Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. ALTEN Mexico provides a wide...

Lyft is committed to building transportation that empowers people to move around their neighborhood and city without owning a car. Specifically, our for solving last mile mobility is to lay the foundation for winning on bikes and scooters.Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We...

Reports to: Customer Experience Learning & Development Senior ManagerResponsibilities: Supporting with responses to, auditing, and templatizing frequent customer questions. Assist the Customer Experience Learning & Development Senior Manager in developing and maintaining evergreen reference materials. Research, write, edit, and create templates, glossary...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

Openpay es la plataforma para la recepción y envío de pagos electrónicos con presencia en Latinoamérica, especializada en el desarrollo y comercialización de soluciones digitales innovadoras para habilitar transacciones comerciales accesibles, seguras e innovadoras.La plataforma de Openpay abre posibilidades de crecimiento sostenible para los negocios...

About Remote:All of our positions are fully remote. You do not have to relocate to join usThis is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate. The key to success...