Technical Support Engineer
hace 3 semanas
We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of products that we support.
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries.From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.
Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company.What do you get to do in this position? Technical Support Engineers will assist Schneider Electric personnel and customers including electrical distributors, end users, original equipment manufacturers, consultants, and contractors with product selection, configuration and technical support for Schneider Electric Products.
We also provide application and solutions support for Schneider Electric focused segments utilizing our vast product portfolio. Our goal is to ensure a high level of Customer Satisfaction. Responsibilities- Communicate directly with customers via phone, email to troubleshoot and resolve technical issues.
- Configure and troubleshoot Schneider Electric Products.
- Recommend solutions for industrial applications.
- Diagnose root cause of product failures at a component level.
- Develop, update and review knowledge based documentation including White Papers, frequently asked Questions (FAQ's) and troubleshooting guides.
- Performs other related duties as assigned by Supervisor or Manager.
-
Technical Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Schneider Electric Norge AS A tiempo completoSchneider Electric has an opportunity for a Tech Support Engineerin ourApodaca (PIIT), Nuevo Leónlocation. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of products that we...
-
Sr Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Jda Software A tiempo completoSr Support Engineer (AS/400) page is loaded Sr Support Engineer (AS/400)Apply locations Monterrey time type Full time posted on Posted 5 Days Ago job requisition id Blue Yonder Title: Sr Support EngineerOverview: The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate...
-
Technical Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Schneider Electric Norge As A tiempo completoSchneider Electric has an opportunity for a Tech Support Engineerin ourApodaca (PIIT), Nuevo Leónlocation. Our Advanced Technical Support team supports our clients during important moments. We are looking for candidates with a customer-centric mindset who are eager to learn about the operation and various applications of our wide range of products that we...
-
Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoTitle: Support Engineer 1Comparable Titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support EngineerLocation: Monterrey (Virtual)OverviewBY Transportation Management (Support) Team is responsible for working with our global customer base to support the Transportation Management Solution on steady state phase of...
-
Advanced Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoBlue Yonder Title: Senior Support Engineer 1 Blue Yonder's Advanced Support Engineer will be responsible for working with global functional & technical teams under various customer engagements to gather and understand the technical/network reported issues and drive towards solutions and fixes, as well as assisting in root cause analysis for previous...
-
Bilingual Technical Support Representative
hace 1 semana
Monterrey, Nuevo León, México Acuity Technologies A tiempo completoBilingual Technical Support Representative (Spanish/English) Monterrey MXN 200, ,000 Reports To:Senior Network EngineerDepartment:OperationsLocation:Remote, Monterrey, MXEstimated Hours: 40 to48 hours per weekABOUT ACUITY Headquartered in Tampa FL for over 20 years, Acuity Technologies provides technical and telecom support for communications services to...
-
Desktop Support
hace 1 semana
Monterrey, Nuevo León, México Propelsys Technologies LLC A tiempo completoDesktop Support Engineer Job OverviewIn the desktop support engineer role, you will work with a variety of users and display a friendly attitude in providing support. A key element in this role is having in-depth knowledge of computer systems and common issues to promptly address all user concerns. Success in this role is demonstrated by providing clear...
-
Premier Technical Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Lenovo A tiempo completoWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all,...
-
Sr Support Engineer 1
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoBlue Yonder Title: Senior Support Engineer 1Blue Yonder's Sr Support Engineer will be responsible for working with global functional & technical teams under various customer engagements to gather and understand the technical/functional complex reported issues/problems and drive towards solutions and fixes, acting as a 4-support level. Individuals will work...
-
Premier Technical Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Lenovo A tiempo completoWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all,...
-
Support Engineer 2 – Supply Chain Planning
hace 1 semana
Monterrey, Nuevo León, México Jda Software A tiempo completoSupport Engineer 2 – Supply Chain Planning page is loaded Support Engineer 2 – Supply Chain Planning Apply locations Monterrey time type Full time posted on Posted 2 Days Ago job requisition id Blue Yonder's Planning ASRE Team BY Planning ASRE Team is responsible for improving customer experience by proactively resolving upstream product issues,...
-
IT Support Engineer
hace 1 semana
Monterrey, Nuevo León, México ZF A tiempo completoBecome our next FutureStarterAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinaryIT Support Engineer - Engineering applicationsCountry/Region: MXLocation: Monterrey, NLE, MX, 64830Req ID 68068...
-
Support Engineer 1
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoTitle: Support Engineer 1 (Supply Chain Planning and Execution)Location: Monterrey, MXThe Senior Support Engineer will support our SaaS and On Prem customers to provide Solution/Product support on Demand/Fulfillment, Promotion, during implementation and after go live.What you'll do: Provide functional and/or technical support during customer upgrades,...
-
Support Engineer II
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoOverview: The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to...
-
Support Engineer 1
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob Title: Support Engineer I (TMS Operate)OverviewBlue Yonder, a leading AI-driven Global Supply Chain Solutions Platform Provider and one of Glassdoor's "Best Places to Work" is seeking a talented Sr. Support Engineer to join its TMS Operate Team.Blue Yonder's TMS Operate Team (Support Services) Responsible to work with global functional & technical teams...
-
Technical Sales Engineer
hace 1 semana
Monterrey, Nuevo León, México Vertiv Group Corp A tiempo completoThe main responsibilities of this role are to proactively participate in all pre-sales activities including, but not limited to; Provide support for technical presales support between Vertiv TSE/SE/Sales teams and targeted national resellers Perform intro online demos to customers for resellers thru demo labs Provide technical support nurturing Partners...
-
Support Engineer Ii
hace 1 semana
Monterrey, Nuevo León, México Jda Software A tiempo completoThe Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail with a...
-
Technical Support
hace 1 semana
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoOur client is a global leader in next-generation digital services and consulting. They enable clients in more than 50 countries to navigate their digital transformation.With over four decades of experience in managing the systems and workings of global enterprises, they expertly steer their clients through their digital journey. They do it by enabling the...
-
Sr Support Engineer 2
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoBlue Yonder Title: Sr Support Engineer 2 (Cloud Applications/ Transportation Manager/SaaS)Overview: Leading AIdriven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to Work" Blue Yonder's Sr Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to...
-
Sr Support Engineer 1
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoBlue Yonder Title: Sr Support Engineer 1 (Cloud Applications/ Transportation Manager/SaaS)Overview: Leading AIdriven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to Work" Blue Yonder's Sr Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to...