Ia Onboarding Specialist
hace 2 semanas
We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI.This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers.As part of our Onboarding team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one.In this role, you will: Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch.Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey.Build and configure AI assistants using internal tools, based on client needs and business logic.Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience.Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress.Deliver the first version of the AI promptly and ensure it meets quality standards before going live.Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks.Provide initial training and resources to help clients test and understand their AI agent.Requirements Proven experience in Customer Experience, Onboarding, or Technical Support roles.Ability to analyze client needs and translate them into technical configurations.Experience creating and managing JSONs, and understanding of structured logic flows.Familiarity with automation tools like Zapier is a plus.Strong organizational skills, with the ability to manage multiple onboarding projects in parallel.Team player who can collaborate across departments and adapt to dynamic environments.A strong passion for technology, innovation, and artificial intelligence.Excellent verbal and written communication skills, with a proactive, client-first attitude.Benefits ? Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.? OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.? Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.? Soft Hybrid Work: We meet one day/week in our Co Work offices, the rest of the time you can work remotely from wherever you like
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Onboarding Specialist
hace 2 semanas
Xico, México Karri A tiempo completo**Vacante para la empresa KARRI en Miguel Hidalgo, Ciudad de México**:**¡En KARRI estamos buscando un/a Onboarding Specialist para unirse a nuestro equipo en Ciudad de México!**En **KARRI**, empresa chilena dedicada a la **última milla**, buscamos a un/a profesional con experiência en procesos de incorporación y liderazgo de equipos, que asegure una...
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Customer Onboarding Specialist
hace 2 semanas
Xico, México Lodgify A tiempo completoJoin to apply for the Customer Onboarding Specialist role at LodgifyLodgify is a fast-growing scale-up company leading the vacation rental industry.Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.Headquartered in sunny Barcelona, we're now a team of 380+...
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Api Onboarding
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Xico, México Monograph A tiempo completoA growing technology firm in Mexico City is seeking an Activation Specialist to guide developers during their onboarding journey with Bridge APIs. The role involves troubleshooting issues, delivering workshops, and enhancing onboarding processes. Candidates should possess advanced English proficiency and 2+ years in implementation consulting with a strong...
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Onboarding Specialist
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Xico, México Spoton A tiempo completoAbout SpotOn We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win.From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people.And every solution is backed by real humans who actually give a sh*t about helping...
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Head Of Ia
hace 2 semanas
Xico, México Growth Hr A tiempo completoEn Growth HR estamos en la búsqueda de un Head Of IA para ser parte de importante fintech de servicios financieros de México. En su rol que será responsable del desarrollo, implementación y evolución de soluciones de inteligencia artificial en toda la fintech, desde modelos predictivos hasta IA generativa y agentes autónomos, asegurando un enfoque...
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Head Of Ia
hace 2 semanas
Xico, México Growth Hr A tiempo completoEn Growth HR estamos en la búsqueda de un Head Of IA para ser parte de importante fintech de servicios financieros de México. En su rol que será responsable del desarrollo, implementación y evolución de soluciones de inteligencia artificial en toda la fintech, desde modelos predictivos hasta IA generativa y agentes autónomos, asegurando un enfoque...
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Head Of Ia
hace 2 semanas
Xico, México Growth Hr A tiempo completoEn Growth HR estamos en la búsqueda de un Head Of IA para ser parte de importante fintech de servicios financieros de México. En su rol que será responsable del desarrollo, implementación y evolución de soluciones de inteligencia artificial en toda la fintech, desde modelos predictivos hasta IA generativa y agentes autónomos, asegurando un enfoque...
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Onboarding Specialist: Gtm
hace 2 semanas
Xico, México Stripe A tiempo completoA financial technology provider based in Xico seeks an Onboarding Specialist to guide users through their onboarding journey.This role involves providing technical support, troubleshooting issues, and conducting workshops.Ideal candidates should have 2+ years of experience in implementation consulting with a strong understanding of APIs.Excellent...
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Product Onboarding
hace 2 semanas
Xico, México Lodgify A tiempo completoA vacation rental technology firm is seeking a Customer Onboarding Specialist in Mexico.You will onboard customers, helping them set up their accounts and guiding them through the customer journey.This role requires fluency in English and French and strong analytical skills to improve product adoption.The ideal candidate will have a passion for customer...
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Merchant Integrations
hace 3 semanas
Xico, México Doordash Mexico A tiempo completoA leading logistics and technology company is seeking an Integrations Support Specialist in Mexico, Veracruz, Xico. This role focuses on providing a best-in-class integration onboarding experience for merchants while troubleshooting issues. Candidates should have a strong understanding of POS systems, at least 2 years of experience with AI tools and database...
