Customer Care Team Lead: Coaching
hace 2 semanas
A dynamic company is seeking a Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers in Mexico.This role involves developing talent, ensuring excellent support, and handling escalations.The ideal candidate has over 3 years of experience in customer support leadership, excellent coaching abilities, and a proven track record in quality assurance.Join a supportive team environment, where you can thrive and contribute to growth while enjoying a competitive compensation package.#J-*****-Ljbffr
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Customer Care Team Lead
hace 2 semanas
Xico, México Doola A tiempo completoJob OverviewJoin to apply for the Customer Care Team Lead role at doolaAbout the Companydoola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more.We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with...
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Customer Experience Team Lead | Escalations
hace 2 semanas
Xico, México Warner Bros. Discovery A tiempo completoA leading media company is looking for a Team Lead to manage escalated customer interactions and provide support to front-line team members.The ideal candidate will have at least 3 years of relevant experience and possess strong analytical and interpersonal skills.Responsibilities include daily customer engagement via various channels and acting as the...
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Team Lead, Customer Experience
hace 2 semanas
Xico, México Ttec A tiempo completoA leading customer service firm in Veracruz is seeking a Team Lead for on-site management.In this role, you will mentor and motivate a team, ensuring they meet performance goals while resolving issues effectively.The position requires empathetic leadership, ensuring a positive work environment.Candidates should possess an associate degree or equivalent work...
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Customer Experience Team Lead
hace 2 semanas
Xico, México Deliverect A tiempo completoAt Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...
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Cx Team Lead
hace 2 semanas
Xico, México Aventus A tiempo completoJoin the Aventus TeamWe are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.Check out our website : We need an energetic, detail-obsessed CX Team Lead with experience in the e-commerce space and working with DTC...
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Customer Experience Team Lead
hace 2 semanas
Xico, México The Lubrizol Corporation A tiempo completoA chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...
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Customer Care Representative
hace 2 semanas
Xico, México Ria A tiempo completoRia Money Transfer is the second-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT).RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.We are looking for an enthusiastic Customer Care Expert to join our...
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Team Lead
hace 2 semanas
Xico, México Call Center Services International S.A. De C.V. A tiempo completo**Team Lead**- **Schedule**: Monday to Friday from 7 am CST to 7 pm CST | 2 days off | Rotating Weekends.- **Requirements**: Advanced English, data management, employee management, Strong communication.- **Duties**:Agents coaching and development, data analysis, weekly and monthly business review with management, action plans development.**ENGLISH RESUME...
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LATAM B2C Sales Lead
hace 1 semana
Xico, México Tripleten A tiempo completoA leading online education firm is seeking a Senior B2C Sales Team Leader to drive sales across the LATAM market. In this fully remote role, you will lead a dynamic team of 12 sales specialists, ensuring team quotas are met while providing coaching and performance management. Candidates should have at least 3 years of experience in sales management and...
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Remote Tier Ii Technical Support Team Lead
hace 2 semanas
Xico, México Slope A tiempo completoA leading AI growth provider is seeking a Tier II Support Team Lead with a strong technical background and coaching experience.The role involves guiding a high-impact team to resolve complex issues and enhance customer satisfaction.Ideal candidates should have 3-6 years in customer support, familiarity with various support tools, and the ability to thrive in...